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  Posted in: Flexform
• April 15, 2013 at 3:41 am #1640
  darkcanvas

  Member

  Post count: 5

  Fresh install. Nothing but WP and the theme…

  Getting internal server error and 404 when i click on the shortcode button.

  changed permalinks to post_mame, but that didnt help … Tried the main and the child theme with the same miserable result.

  This should just work.. what I’m I missing?

  April 15, 2013 at 3:20 pm #1669
  Cosmin – SUPPORT

  Member

  Post count: 3851

  Hi,

  This kind of errors usually occur because of server misconfigurations. I can take a look to try and help out if you want – you can provide WP admin details in a private reply.

  Regards,
  ————————————————————————————————————

  Cosmin
  Support Assistant

  April 15, 2013 at 6:03 pm #1691
  darkcanvas

  Member

  Post count: 5

  Found it:

  For some reason a bunch of files on your wp-content/themes/flexform/includes/sf_shortcodes installed with the wrong permissions. 666 or 777 instead of 644. The one that caused the 444 error is the interface.php file.

  Any idea why those files were copied with the wrong permissions?

  April 15, 2013 at 11:38 pm #1722
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  I think it’s likely something that is part of your hosting setup, or FTP program.

  – Ed

  May 3, 2013 at 10:46 am #3789
  SimonW

  Member

  Post count: 1

  I am also getting this error … fresh install etc, no permissions set .. this is on 1and1 hosting .. any ideas ?

   

  May 3, 2013 at 11:39 am #3793
  darkcanvas

  Member

  Post count: 5

  I can tell you how I fixed mine, if that helps.

  I installed “404 notifier” plugin.

  This told me exactly what file triggered the 404 error. Close inspection of that file on the server revealed wrong permissions on that and a few other files in that folder there. They all should be 644.

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  Posted in: Flexform