New Landing › How can we help? › Themeforest Theme Support › Flexform › 3.9 Text Block Problem in Flexform

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    Posted in: Flexform
  • May 1, 2014 at 11:16 am #71503
    awesomeagency
    Member
    Post count: 12

    Hi Melanie , hi Mohammed,

    I meant i sent you an email over the mailadress @ Themeforest.
    The topic is not resolved yet.

    There is no update visible in WordPress to me.
    I triple checked.
    And i did not get any mail from Melanie either.

    Thanks for your help.
    Matthias

    May 1, 2014 at 11:43 am #71511
    awesomeagency
    Member
    Post count: 12

    Hi there,
    I have attached a screenshot of my update list.
    There simply is no update available.
    I am really sorry if i am missing anything but i have no clue how to update the theme.

    May 1, 2014 at 12:46 pm #71550
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    When did you update theme last time ? What is the current version of theme at your site ? I think that you have latest version of theme so you dont have any upgrade notice . Please provide me website URL and wordpress admin login detail so i can debug the issue .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 1, 2014 at 1:07 pm #71552
    awesomeagency
    Member
    Post count: 12
    This reply has been marked as private.
    May 1, 2014 at 1:19 pm #71555
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach some marked screenshot for Text Block problem because i am confuse about your issue .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 1, 2014 at 1:30 pm #71558
    awesomeagency
    Member
    Post count: 12
    This reply has been marked as private.
    May 2, 2014 at 11:36 am #71808
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    May 2, 2014 at 3:18 pm #71873
    awesomeagency
    Member
    Post count: 12
    This reply has been marked as private.
    May 5, 2014 at 4:22 pm #72246
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, once you update the theme it will remove all the changes you made in the php, js or css files of the theme, but all your posts, pages etc. will still be there.

    Did everything work out?

    May 7, 2014 at 6:57 am #72835
    awesomeagency
    Member
    Post count: 12
    This reply has been marked as private.
    May 7, 2014 at 7:10 am #72837
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    May 7, 2014 at 7:25 am #72841
    awesomeagency
    Member
    Post count: 12
    This reply has been marked as private.
    May 7, 2014 at 7:47 am #72844
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just sent it .
    Thanks

    May 7, 2014 at 5:56 pm #73155
    awesomeagency
    Member
    Post count: 12
    This reply has been marked as private.
    May 7, 2014 at 6:07 pm #73158
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @awesomeagency – please try clearing your browser cache, as this may resolve your issue (which is definitely fixed!)

    – Ed

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    Posted in: Flexform
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