New Landing How can we help? Themeforest Theme Support Neighborhood 3.6 WP Update – Issues

Viewing 4 posts - 1 through 4 (of 4 total)
  • #16732
    ilyacreative
    Member
    Post count: 1

    Hi there….

    The wordpress instance on the server was updated to 3.6 on the multi site setup yesterday and the Neighborhood theme is sitting at 1.3

    Now the accordion objects don’t work – always expanded, lost layout cannot collapse.
    The Revolution slide v3 doesn’t work any more – just shows last slide in sequence and freezes.
    The sub menus don’t show any more.

    Seems like there is a JavaScript/Ajax issue.

    (these issues are the same for all browsers and all OS types)

    Has anyone else has this issue – what’t the resolutions. Am super surprised at these issues.

    #17063
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    #17073
    ilyacreative
    Member
    Post count: 1
    This reply has been marked as private.
    #17256
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    I see your slider working fine, can you specify the issue you’re experiencing please?
    In which browser and OS are you experiencing it?

    Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)

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