New Landing How can we help? Themeforest Theme Support Pinpoint 2 Questions – Slider & General Updating

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  • Posted in: Pinpoint
  • #18748
    DJP
    Member

    Hello,

    I have 2 questions regarding the Pinpoint theme.

    1) There seems to be a glitch on my page regarding the slider. When you mouse-over the sides of the slider images the arrows are duplicated (so there are two that appear like normal on either side, but there is an additional 2 that appear outside of the slider). I cannot seem to figure out how this is happening and how to fix this. (To see this glitch go to http://www.axemediagroup.com and view the slider on the home page.)

    2) I’ve noticed there have been updates to the overall theme and additional items such as the slider. If I want to do the updates, I receive the following message: “Updating this theme will lose any customizations you have made. ‘Cancel’ to stop, ‘OK’ to update.” How do I go about doing an update without losing my data (designs, images, etc)?

    Please advise as soon as you can about both questions.

    Thanks!

    #18816
    Valex2013
    Member
    Post count: 8

    Hey. I encountered the same issues. Hope we’re getting some solutions.

    #19100
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hey guys,

    1) Should be fixed in 1.5.4, please update

    2) That refers to any changes you made directly to theme files (.php files or style.css, etc). Your content (posts, pages, how you’ve set them up, theme options) will not be affected.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

Viewing 3 posts - 1 through 3 (of 3 total)

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