New Landing How can we help? Themeforest Theme Support Dante 1 more issue with Mobile Display

Viewing 15 posts - 1 through 15 (of 23 total)
  • Posted in: Dante
  • #73180
    21cls_media
    Member
    Post count: 54

    Hello,
    I have another issue pertaining to the Revolution Slider on my Dante mobile site.

    If you see in the attachments,
    1. This first image shows what the Revolution Slider looks like in the Google Chrome browser and still looks very similar in Safari, which is exactly how they should be displaying. However, in Firefox, the text is not translating over the same.

    2. In this image, showing the mobile version of the website (iPhone 5s), the Revolutionary Slider “icon-button” short-code is not responding very well to the mobile size. I did notice that it seems to display correctly on an iPad. After looking through the forums, I noticed someone else said they had issues with viewing their site on an iPhone. They were told to update there theme to the most recent version of Dante, that seemed to have fixed there problem. I tried this as well and it does not seem to fix my problem.

    The Fullscreen Video Shortcode does work correctly with the youtube video, besides being responsive to mobile devices. I will include the code I am using for the button below just in case…

    [sf_fullscreenvideo type=”icon-button” videourl=”http://www.youtube.com/watch?v=TyqnMvPGfes”%5D

    Thank you for your help!

    #73680
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please provide me with a link so I can test out the issues

    Also please make sure you have updated to version 2.54

    – Kyle

    #73741
    21cls_media
    Member
    Post count: 54
    This reply has been marked as private.
    #73744
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry but I see that you are referring to the revolution slider, it’s just the way it controls the layers when it responds. We have no control over it so I’m afraid there is nothing we can do for you

    – Kyle

    #73769
    21cls_media
    Member
    Post count: 54

    So are you saying that Dante’s Revolution Slider is not compatible with Dante’s own shortcodes? If this is not possible, do you have any suggestions as to what I should do? I mean there has got to be some kind of solution to have a slider with buttons that work across all platforms..

    #73774
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s the responsiveness of the slider itself that causes layers to overlap, as we are not the developers of the plugin it is not our fault.

    I would suggest using a parallax section instead of a slideshow for your video button

    – Kyle

    #73775
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Check out the ‘full screen video’ section on http://dante.swiftideas.net/

    – Kyle

    #73777
    21cls_media
    Member
    Post count: 54

    Parallax sections are not capable of being a slider though, correct? So not even the “layer slider” can have any kind of buttons to link out that are responsive across all platforms? The purpose of all this is to have a featured slider on our homepage.

    #73779
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes you can use one of the sliders on your site, and yes you can use buttons. But if they overlap when resized then that is an issue with the plugin not our theme. It’s the same with plain text, sometimes it overlaps on mobile

    – Kyle

    #74727
    21cls_media
    Member
    Post count: 54

    Could you provide us some insight on how you were able to get your responsive slider on the live preview to work? Settings you used?

    #74787
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry I’m not sure what you mean by ‘get it to work’? What’s not working for you?

    – Kyle

    #74909
    21cls_media
    Member
    Post count: 54
    This reply has been marked as private.
    #74915
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    On our demo we do not use this shortcode on a slider

    – Kyle

    #74916
    21cls_media
    Member
    Post count: 54

    Does this mean that some of your shortcode is not support for the slider? If so do you have a list of supported shortcodes for the slider?

    #74919
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can see it on your site, so yes it is supported

    The issue you’re having is with the resizing of the slider, which I explained is the way the slider resizes

    – Kyle

Viewing 15 posts - 1 through 15 (of 23 total)

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