Reply To: URGENT – Opt-In Form does not Load on Home Page

[NiikaQ]

synopsis…
For several days, our website has not been loading properly.
Specifically:
Slider image isn’t loading on home page
text over slide image isn’t loading on home page
email opt-in isn’t loading on home page.

This is occurring in various browsers and platforms, in different physical locations, but it appears that not everyone has the problem. Some are loading OK in Chrome. But at least 4 chrome users are having issues that weren’t there last week.

Received several message from clients who cannot use the site, such as:
image 1
We contacted WPEngine, our site host. They faced the same issues:
image 2
WPENgine found these errors:
image 3
image 4

>>>This is the most helpful reply received from WPCurve – 4/25
We have found some scripts that is still conflicting in your site, even with the up to date version of your theme, we suggest to contact your theme developer to further investigate the issue.
http://www.ayurmama.com/wp-content/themes/cardinal/js/combine/theme-scripts.js
http://www.ayurmama.com/wp-content/themes/cardinal/js/functions.js

SWIFT found these ERRORS in red:https://www.dropbox.com/s/lnjzg5zilr9wvvy/Screenshot%202016-04-27%2018.04.11.png?dl=0
plus ONTRAPORT and CHATWING errors

After deactivating all plugins, and child theme and clearing cache, here are the test results in our offices:
Reloaded on straight cardinal (child theme deactivated), plug-ins deactivated, cache cleared
Chrome – optin is OK, slider doesn’t load…
Safari – optin is OK, slider doesn’t load…
iPad – slider loads with text, all other photos missing text, opt-in doesn’t load
android – slider doesn’t load, text over slider and photos doesn’t load, opt-in doesn’t load.

Thanks for your guidance!

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