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  Posted in: Neighborhood
• August 10, 2014 at 8:34 pm #99680
  compdocbg

  Member

  Post count: 15

  Hello support team,
  Wordpress 3.92 with current Neighborhood 1.81 version has totally crashed after Woocommerce Extra Product Tab plugin installation. I had a full backup to restore it.Then i installed clean WP3.92 and Neighborhood theme on my local network and it happened again, after i clicked install plugin the entire WP crashed!
  Please help

  August 11, 2014 at 11:59 am #99897
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi, can you please contact woocommerce support about that if they know of any known issues with their plugin?
  Then you could ask your hosting company for the error log, that will help us to find out the reason for the crash.

  Thank you!

  August 12, 2014 at 5:51 am #100126
  compdocbg

  Member

  Post count: 15

  It is something particularly with Neighborhood theme. I did another attempt with clean install of WP, i’ve installed Woocommerce Extra Product Tab plugin and it worked just fine! I uninstalled it.Then I’ve installed Neighborhood theme, activate it and install Woocommerce Extra Product Tab plugin again WP crashed right away.It did those attempts on my local network and on the hosting provider that i’m using..

  August 12, 2014 at 6:52 am #100131
  Melanie – SUPPORT

  Member

  Post count: 11032

  Okay, thank you I understood that 🙂
  So how about my suggestions, please let me know what they said and what the error log says!

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  Posted in: Neighborhood