New Landing › How can we help? › Cardinal › Testimonial slider issue

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    Posted in: Cardinal
  • August 6, 2014 at 8:13 am #98267
    cmwwebfx
    Member
    Post count: 30

    Hi team,

    Having a small issue with getting testimonial slider to behave on the home page. I have created the site with bands of content for the home page, and in the section of “What others are saying” the testimonial seems to take a long time to load, then when it does it carries margin-top automatically and seems to hide it’s background behind the column.

    Am hoping you might shed some light on this issue.

    Attached is the layout I have for that section.

    Regards,

    Ciaran

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    August 6, 2014 at 10:16 am #98299
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please update to version 1.6 to fix your issue

    – Kyle

    August 6, 2014 at 10:27 am #98303
    cmwwebfx
    Member
    Post count: 30

    Ahh, thank you, didn’t realise the 1.6 was out. My bad. I will report back once the upgrade is done so I can close this out.

    August 6, 2014 at 10:39 am #98306
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    – Kyle

    August 7, 2014 at 1:11 am #98675
    cmwwebfx
    Member
    Post count: 30

    I am sorry to report this does not fix the issue at all. In fact it has made the issue completely worse.

    The video is now squashed, the testimonial is still carrying a top margin with background going behind the row.

    I have noticed something else very odd.

    If I use a main Row as a solid band of colour, then add another row nested in this row, but place 2 columns in the nested row, they are automatically removed from that row very time I update the post.

    Screenshot of what I am trying to achieve. Also, once the page refreshes and the 2 rows are automatically removed from the nested row, I get a [/spb_row] added to the end of the editor. I think this is some strange bug going on here. screenshot of this attached also.

    So what I have now tried is to use a full width column instead, then nest 2x half columns in that column, then add my testimonials and video there. The issue seems “Semi Solved”. The video is still the issue for now. (last screenshots attached)

    Ciaran

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    August 7, 2014 at 10:06 am #98750
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I still don’t see 1.6 on your site? You’re still using 1.5 with a child theme

    – Kyle

    August 7, 2014 at 10:10 am #98755
    cmwwebfx
    Member
    Post count: 30

    Then I am not sure what happened as I had simply uploaded the latest. I will check again in the morning and re upload the latest that I downloaded from theme forest. Something had certainly changed as the logo image size was completely ignored in the one I uploaded. will report back tomorrow.

    Thanks Kyle.

    August 7, 2014 at 10:14 am #98756
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem, make sure you delete the old theme before you upload the new one

    – Kyle

    August 7, 2014 at 10:20 am #98762
    cmwwebfx
    Member
    Post count: 30

    Ahh, then this is what I didn’t do. I simply renamed the old with # and uploaded new version. I will report back tomorrow.

    August 7, 2014 at 10:25 am #98766
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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