New Landing › How can we help? › Themeforest Theme Support › Dante › After updating theme, animated icon boxes, language picker, etc do not work anym

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    Posted in: Dante
  • August 5, 2014 at 6:56 pm #98139
    Gizan86
    Member
    Post count: 252

    After the latest update, my animated icon boxed, language picker etc and other site animations do not work anymore. Please help me solve this as I cannot accept new order at this point. thanks (I already flushed my cache plugin)

    (my home page shows a white area where the animated icon box should appear)

    August 5, 2014 at 7:25 pm #98140
    Gizan86
    Member
    Post count: 252

    I managed to restore my previous dante version from a backup. Can you please let me know when this issue is solved and it’s safe to update..
    thanks (or could you update the theme with my details and fix the issue on the spot?)
    Thanks!

    August 5, 2014 at 10:43 pm #98165
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will forwards this to the developer so he can advice you.

    -Rui

    August 6, 2014 at 2:41 am #98186
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Gizan86

    Sounds like a JS error – could be something to do with a plugin, or a conflict somewhere else. How did you update?

    This is unlikely to be an issue with the theme, it will be something to do with your setup.

    – Ed

    August 6, 2014 at 8:37 am #98276
    Gizan86
    Member
    Post count: 252

    Thanks for the quick reply. I updated through the wp dashboard. At the moment all my plugins work fine and my theme works fine again (the previous restored version). I will try the update tonight again when I don’t have many visitors on my site. Hopefully you could respond quickly again in case the issue comes up again..

    August 6, 2014 at 10:03 am #98295
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem, if issues do arise, try deactivating all of your plugins.

    – Kyle

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