New Landing How can we help? Cardinal Possible to turn of ratings and reviews?

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  • Posted in: Cardinal
  • #97077
    torb
    Member
    Post count: 317

    Is it possible to turn of ratings and reviews on products globally?

    #97279
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes you can turn this off in WooCommerce > Settings (see screenshot)

    – Kyle

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    #97429
    torb
    Member
    Post count: 317

    That removes the stars and rating on top of the product, but it is still possible to leave a review. Please see attached screenshot.

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    #97433
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Add this to your custom css:

    #product-accordion .panel:nth-child(2) {
      display: none;
    }

    – Kyle

    #97449
    torb
    Member
    Post count: 317

    Sorry, my first screenshot was from a product without ratings/reviews.

    I have turned of ratings / reviews in WooCommerce settings, and put the css in style.css in the child theme, with no luck so far… Please see attachments.

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    #97454
    torb
    Member
    Post count: 317

    Another funny thing (which does not bother me at the moment, as I am trying to hide the reviews), is the count of reviews in the accordion. See attachment.

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    #97458
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That css should work, please can I see your link so I can check why it’s not working?

    – Kyle

    #97462
    torb
    Member
    Post count: 317

    I have left the login credentials on one of the posts – can you find it, or can I post it here in a private reply?

    #97476
    torb
    Member
    Post count: 317

    Strange indeed – the accordion shows on SOME products, even though all of them have ratings. I am testing with a browser I have not used before on this site, to prevent caching effects.

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    #97481
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please include link and login here and set as private reply

    – Kyle

    #97484
    torb
    Member
    Post count: 317
    This reply has been marked as private.
    #97491
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ahhh, it’s because the css targets the second accordion panel, which in some cases is the reviews, but in others where you have used description it’s the additional information. If you see my screenshot, the second box, for ‘product description’ is placed in the accordion, if you are going to use this for your products then you will need to change the nth-child(2) to nth-child(3)

    – Kyle

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    #97496
    torb
    Member
    Post count: 317

    OK – I have not really gotten to the description and whether or not to show it – this is your demo settings 😉

    #97498
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I know, no problem

    – Kyle

    #97500
    torb
    Member
    Post count: 317

    But doesn´t that mean the setting of nth-child(3) will not work, either? As shown in the screenshots above, the reason reviews is showing on one of the products and not the other, is that the other product has “additional information”. Again, this is your demo content.

    Confirmed: It does not work.

    And: Stars / reviews is still showing on top of products.

Viewing 15 posts - 1 through 15 (of 26 total)

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