New Landing How can we help? Cardinal Page builder assets breaking on translations

Viewing 15 posts - 1 through 15 (of 25 total)
  • Posted in: Cardinal
  • #96331
    Pothe
    Member
    Post count: 336

    Hi,
    I posted this issue about 30 minutes ago, but it doesn’t seem to show up for me to add more info to it. So if this is a repeat issue, sorry…

    I’ll add more examples of pages in private replies.

    Here’s some screen shots:

    https://www.evernote.com/shard/s21/sh/ca58ba16-6cbb-40f0-b153-8bf994bf37ce/6d83ad2636c04a113efd3b5a0672044f
    – This is one according that breaks

    https://www.evernote.com/shard/s21/sh/2d26e137-43c1-4b0f-aa16-ad66ce8fdc61/85a2a6751e3dc40a2a479e737c36ce59
    – This is a full width row that breaks. Work fine in some langauges but not others.

    #96632
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you used only the page builder or you also changed the content of the page builder shortcodes in the classic editor?

    If you can recreate that issue let us know the steps that you did so we can check if that’s an issue in the theme or not.

    Thanks.

    – Rui

    #96709
    Pothe
    Member
    Post count: 336

    Hi,
    I’ve just made some more tests.
    I cleared all the elements and then insert a saved template that is being use on many other pages successfully. The results are still the same, broken css and missing elements.

    We actually imported lots of pages, using the page builder short codes and then activating the page builder with a bulk custom field editor. This works fine in English, and for most pages in the other languages. Only some pages seem broken.

    But, the recent test I have just done excludes import errors also. Happy to give you admin access if you need it.

    #96711
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #96755
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #96900
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us access to your site? What is the name of the template that you are using? Just to check if the structure of the content it’s ok.

    – Rui

    #97265
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #97494
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The footer examples you gave are all in English, get you placed the correct settings.

    The sidebar in this page is also in German what I suppose is correct.
    http://de.woo.floraqueen.net/kontakt

    Can you tell what accordion page is breaking an what is the name of the template you are using to build them.

    -Rui

    #99398
    Pothe
    Member
    Post count: 336

    Hi Rui,
    I gave a lot of example in this thread.
    I’ve updated to the latest 1.6 and the same issues.

    I’ll send the pages again now.

    #99403
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #99939
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry about the wait, I have assigned this to Rui for you so he will get a notification

    – Kyle

    #100039
    Pothe
    Member
    Post count: 336

    Thanks.

    #100358
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Rui is on holiday this week so I will need to take over, please can you check that login for me as it’s not working?

    – Kyle

    #100830
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    #101464
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’m struggling to log in the then french version of your site, it keeps redirecting me to the english one

    – Kyle

Viewing 15 posts - 1 through 15 (of 25 total)

You must be logged in to reply to this topic.