ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• July 28, 2014 at 3:43 pm #95381
  dennis_singh

  Member

  Post count: 5

  The Installation is fresh, WP and Theme are up to date, no exotic invasive Admin Plugins in use but:

  If you try to edit e.g. a Post, the Swift Framework Shortcode Generator is completely broken:
  The dropdown does not work, you see all available shortcode setting dialogs in a giant list, non of them is working / clickable at all.

  Please help / you can have a look your own.

  July 28, 2014 at 4:50 pm #95412
  Ken

  Member

  Post count: 71

  Hi Dennis,

  I’m not on the support team but I had exactly the same problem when I first installed the theme … http://support.swiftideas.net/forums/topic/various-teething-problems/#post-73471

  No.1 on my list was the same problem you currently face 🙂 Reply from support was “Please check your permissions for swift-framework/sf-shortcodes/interface.php. They should be 644”

  I checked mine – permission was 666. Changed it to 644 and that fixed the issue.

  Hope this helps 🙂

  July 29, 2014 at 8:10 am #95550
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Thanks for the input @Ken 🙂

  – Kyle

  July 29, 2014 at 9:54 pm #95854
  dennis_singh

  Member

  Post count: 5

  @ Ken, thanks for your kind advice.
  Unfortunately, this fix has no effect. I have already set all directories to 755 and all files to 644.

  @ Kyle: I’ve found the Bug, which caused the error: My Backend runs under the https Protocol for security reasons. This seems to break the Swift framework-plugin.

  Is there any known fix for this?

  best regards
  Dennis

  July 30, 2014 at 7:22 am #95938
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  You need to install the https plugin

  – Kyle

• Back to forum

  Posted in: Dante