New Landing How can we help? Themeforest Theme Support Neighborhood Still having issues with images.

Viewing 15 posts - 1 through 15 (of 24 total)
  • #95341
    JLHeck
    Member
    Post count: 40

    Hello Swift –

    I have read through many of the discussions and the knowledgebase and I am still having problems with my image quality on the product detail page. I have uploaded my photos at 1024 x 1024 so I can use a pretty close up zoom on the roll over. The problem is that the initial image is still blurry. Others have been able to resolve this by changing the image size in the woocommerce settings and then regenerating the thumbnails. This is not working for me.

    Help would be lovely.

    Jules

    #95561
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What size have you set for your images on the product detail page?

    – Kyle

    #95734
    JLHeck
    Member
    Post count: 40

    The attached image shows what I have set.

    Attachments:
    You must be logged in to view attached files.
    #95740
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please upload jpeg or png

    – Kyle

    #95742
    JLHeck
    Member
    Post count: 40

    Ya.. sorry about that. Here it is:

    Attachments:
    You must be logged in to view attached files.
    #95746
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok that should be fine, please can I see your link to check the image quality?

    – Kyle

    #95747
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    #95748
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes no problem

    I’m not seeing any issue with the image quality? (see screenshot)

    – Kyle

    Attachments:
    You must be logged in to view attached files.
    #95755
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    #95761
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Which browser are you using?

    – Kyle

    #95764
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    #95765
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    #95778
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    #95779
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    #95780
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Increase the settings in WooCommerce from 540 to 800, then regenerate

    – Kyle

Viewing 15 posts - 1 through 15 (of 24 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register