New Landing How can we help? Themeforest Theme Support Dante update 2.6.2 screwed total site!

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #94943
    jos@bosch
    Member
    Post count: 7

    Hi,

    After 2.6.2 update website is a nightmare: f.i megamenu disappeared completely, images in parallax disappeared, sticky header disappeared, icons destroyed, slider images disappeared, other image disappeared. I hope this is a joke. Please help. Urgent!

    #94947
    jos@bosch
    Member
    Post count: 7

    Update: found out that update 2.6.2 causes problems with W3 plugin. After deactivating W3 plugin website seems normal, but this is off course not the solution. I hope someone can find out what happens with w3 plugin after update in order to solve this issue.

    #95062
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please delete all cache and enable W3 total cache plugin. Hope that should work fine now.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #95065
    jos@bosch
    Member
    Post count: 7

    No, i tried that already several times. When i enable W3 same problems. Please provide a solution.

    #95078
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did you empty the cache in W3 and not just your browser?

    – Kyle

    #95259
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi jos@bosch

    Nothing in the theme update would cause issues with W3. It is a performance/caching plugin, and something that needs to be maintained with changes to your site.

    When you update the theme, the files will be replaced, but it’s likely that W3 will cache a lot of the stylesheet/scripts. If you don’t clear that cache, then there is a high chance that it be out of date.

    Nothing to do with the theme here, just make sure in the future that you go through the proper steps to clear all old cache files when you make a theme update.

    – Ed

Viewing 6 posts - 1 through 6 (of 6 total)

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