New Landing How can we help? Themeforest Theme Support Flexform Social Link to YouTube doesn't work

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Flexform
  • #94883
    Shiftdialog
    Member
    Post count: 55

    Hi Flexform!!

    I’ve been trying to link my website’s social icon to YouTube (Theme Options / Social Profiles) and the link always goes to a “Page Does Not Exist” on YouTube. But I have indeed created my page.

    The Flexform template asks for “User Name” in the YouTube social profile. I have entered:
    • the User ID that I got from YouTube, and
    • the User Name
    • full URL address to my channel page.
    None of these options work.

    Can you please tell me what info the field requires?

    Many thanks
    ShiftDialog

    #95056
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you did not share your url here so how can i see this issue?
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #95309
    Shiftdialog
    Member
    Post count: 55
    This reply has been marked as private.
    #95311
    Shiftdialog
    Member
    Post count: 55
    This reply has been marked as private.
    #95647
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m seeing the favicon and it seems fine.

    Check this image.
    https://www.dropbox.com/s/zewkt18ia53aj09/favicon_issue.png

    – Rui

    #95713
    Shiftdialog
    Member
    Post count: 55

    Yes, I continued to work on the problem yesterday. Found the answers I needed in the WP forums.

    The real issue was that the logo was missing. this is because I copied all site files on my server to a second location and renamed the folder from the original. the site was searching for the logo in the old folder (found this out from viewing my website’s page source in a browser). so, i just recreated that folder and plopped the logo inside it. problem solved.

    thx-sd

    #95716
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! 🙂

    – Kyle

Viewing 7 posts - 1 through 7 (of 7 total)

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