New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Shopping bag issues / I can't remove product to shopping bag

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Neighborhood
  • July 22, 2014 at 1:58 pm #93699
    Gaspard
    Member
    Post count: 29

    Hi,
    I have an issue with Shopping bag, when i add a product to shopping bag i can’t remove item of there. Sometimes it works but it’s takes a long time for remove. Connected or not!
    Also, updating shopping bag doesn’t work !!???

    It only remains for me to resolve this problem to go to the sale. It’s URGENT to solve this problem of “update cart”, it’s important that it works well for customers.

    Please i need your help fast!

    July 22, 2014 at 2:19 pm #93721
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This is odd, not sure if it’s down to the theme or woocommerce. Are you using the latest version of WooCommerce?

    Could you try deactivating any other plugins you have installed and let me know if this fixes the issue?

    – Kyle

    July 22, 2014 at 3:04 pm #93745
    Gaspard
    Member
    Post count: 29

    Hello,
    Thanks for reply.
    – I’m using the latest version of Woo – 2.1.12 (Check compatibility is 100% ok on all extensions)
    – I installed WPML
    – I installed only the recommended extensions at the beginning of the installation of the theme

    An idea ?

    July 22, 2014 at 3:05 pm #93747
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will forward this to the developer to see if he can identify the issue

    – Kyle

    July 23, 2014 at 12:03 am #93884
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Testing here and I’m able to remove products without any issues – have you resolved this?

    – Ed

    July 23, 2014 at 7:56 am #93954
    Gaspard
    Member
    Post count: 29

    Hello,
    Yes I found a solution in the night! But there is still a problem when I’m in the cart products are not removed instantly !

    An idea ?

    Attachments:
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    July 23, 2014 at 2:28 pm #94112
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I notice that the update cart isn’t working.
    Can you tell us what have you done when you said that you found a solution?

    Thanks

    – Rui

    July 23, 2014 at 3:10 pm #94137
    Gaspard
    Member
    Post count: 29

    I have update wpml ! But i don’t understand why this is not working on shopping cart !!

    July 23, 2014 at 3:17 pm #94139
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    You need to make sure you have this plugin: https://wordpress.org/plugins/woocommerce-multilingual/

    Also follow this guide: http://wpml.org/documentation/related-projects/woocommerce-multilingual/

    You need to make sure that you have set the correct currencies for each language.

    – Ed

    July 27, 2014 at 2:02 pm #94954
    Gaspard
    Member
    Post count: 29

    Hello there
    I finally delete all the files from my server and reinstalled everything! Now I have no problem with the cart, but others appeared like that whishlist bug on safari or the color of the main menu does’t keep settings customizing!

    I close this topic and I opened another for my other problems.
    thank you for your help

    July 27, 2014 at 11:34 pm #95029
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem – we’ll help on your other topic.

    Thanks,

    – Ed

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