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  Posted in: Dante
• July 21, 2014 at 11:40 am #93121
  studioenigma

  Member

  Post count: 56

  Hi support,

  I have a problem with the product carousel.
  Keyboard navigation works fine, but if i click the left and right arrows i get sent to the top of the page:

  http://www.testlust.nl/fentimans/

  Is one of the pages with a carousel.

  Any swift idea on fixing this issue?

  Regards

  July 21, 2014 at 11:56 am #93129
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  In which browser do you get sent to the top of the page? It doesn’t happen for me

  – Kyle

  July 21, 2014 at 11:56 am #93130
  studioenigma

  Member

  Post count: 56

  Chrome!

  July 21, 2014 at 11:57 am #93131
  studioenigma

  Member

  Post count: 56

  Firefox as well

  July 21, 2014 at 12:00 pm #93133
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Works fine for me on both on my Mac, are you using the latest versions of the browsers?

  – Kyle

  July 21, 2014 at 12:03 pm #93136
  studioenigma

  Member

  Post count: 56

  Yes, Chrome is up to date, also running on a mac. Very strange! I don’t have this issue on the blog post carousel on the homepage. Just on the product carousel…

  July 21, 2014 at 12:04 pm #93138
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Possibly just something specific to your Mac/Browser. I wouldn’t worry about it too much

  – Kyle

  July 21, 2014 at 12:06 pm #93140
  studioenigma

  Member

  Post count: 56

  Just checked on a windows laptop and on another mac aswell – all experiencing the same bug!

  July 21, 2014 at 12:08 pm #93142
  studioenigma

  Member

  Post count: 56

  I added a screenshot to illustrate the problem.

  Attachments:

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  July 21, 2014 at 12:10 pm #93146
  studioenigma

  Member

  Post count: 56

  I just spotted a second problem on the screenshot -> part of the price gets cut on the seville orange jigger tray product…

  July 21, 2014 at 12:23 pm #93149
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Could you try deactivating any plugins you have installed to see if that fixes the issue?

  For the price add this to your custom css:

  @media only screen and (min-width: 769px) { 
  .caroufredsel_wrapper, .product-carousel .caroufredsel_wrapper {
    height: 380px!important;
  }
  }

  – Kyle

  July 22, 2014 at 11:15 am #93615
  studioenigma

  Member

  Post count: 56

  CSS worked for the cut-off text.

  Still need a sollution for the navigation bug. “It doesn’t happen on my computer, probably something specific to your mac” isn’t sufficient for me. Tested it on 5 computers, happens everywhere. This is a theme functionality i paid for, so it is supposed to work. Please respond!

  Regards

  July 22, 2014 at 11:21 am #93618
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Did you do what I asked?

  Could you try deactivating any plugins you have installed to see if that fixes the issue?

  – Kyle

  October 5, 2014 at 12:57 pm #117313
  alemarengo

  Member

  Post count: 695

  Hi guys!
  I’m quite confident it’s not a bug, but I have to ask you a suggestion about what follows.
  As in the attached screenshots, you may see how Related Products carousel works well, except for the fact that in mobile portrait view some products’ wrappers’ height decreases and price disappears. Only if I swipe back, I can view the entire products details, price included.
  How can I fix this?
  Many thanks.

  Attachments:

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  October 7, 2014 at 9:36 am #117895
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  If you remove my code does that still happen?

  @media only screen and (min-width: 769px) { 
  .caroufredsel_wrapper, .product-carousel .caroufredsel_wrapper {
    height: 380px!important;
  }
  }

  – Kyle

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  Posted in: Dante