New Landing How can we help? Themeforest Theme Support Flexform Search functionality and WPML

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Flexform
  • #91689
    diplatis
    Member
    Post count: 3

    Hi,

    I use WPML for multilingual functionality, the default site language is Greek. Search works fine when the user views the site in Greek language but when trying to search in english a blank page is generated. Can you tell me what’s wrong?

    #91765
    lucky06
    Member
    Post count: 1

    Hi,

    I have just the same problem. Search doesn’t works with secondaries languages, only works with main language. How can I fix it?

    Thanks!

    #92090
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,


    @diplatis
    can you send us admin credentials through private reply?


    @lucky06
    Can you open a new support ticket, please fill has much information about your site on the submission form, that info is only seen by support team.

    Thanks
    – Rui

    #92323
    diplatis
    Member
    Post count: 3
    This reply has been marked as private.
    #92324
    diplatis
    Member
    Post count: 3

    Did you get the private reply?
    Thanks!

    #92499
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Yes, I did. Going to check it right now.

    – Rui

    #92603
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This seems to be related to WPML plugin. can you get the error logs from you server to check if there is additional info the can help identify that issue.

    Also try to contact WPML support to see if they can help out on this.

    – Rui

    #92648
    diplatis
    Member
    Post count: 3

    You can see here a related discussion from WPML support: http://wpml.org/forums/topic/search-results-not-working/

    It seems to be a theme problem.
    Error logs from my server don’t mention anything wrong.

    #93452
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @diplatis,

    They are just saying it’s not verified in their list – trust that we’ve tried many a time to get it there, but their process has become ridiculous.

    Please follow up their suggestions – if they have the issue for us we’ll check further.

    Thanks,

    – Ed

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