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  Posted in: Flexform
• July 14, 2014 at 9:20 am #90711
  industriecontact

  Member

  Post count: 32

  We have encountered a strange menu behavior with Safari (Mac) and Chrome (PC). Clients have complained about this and we were able to reproduce it:

  Please go to http://www.prgn.com and select “members” from main menu. On “Europe” try to go further down than “Spain” -> *pow* menu disappears.
  Or try to get past “Massachusetts” under the “North America” entry. Same thing.

  With Firefox everything’s OK, with Chrome on PC (not on Mac) the menu disappears. With Safari on a Mac the menu disappears as well.

  July 14, 2014 at 1:07 pm #90854
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please use this custom css code :
  div.rev_slider_wrapper{z-index:24 !important;}

  Hope that should work and let me know your feedback.

  Thanks

  July 14, 2014 at 3:40 pm #90966
  industriecontact

  Member

  Post count: 32

  It seems that could have solved the problem …

  July 14, 2014 at 4:59 pm #90984
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am glad that you managed to resolve the issue.
  Thanks

  September 24, 2014 at 7:26 am #113957
  anschgrimm

  Member

  Post count: 3

  Hello there. I Have the same behavior on a Neighbourhood Template. It mostly happens on Dropdown Menu.
  Here is the link to the site:

  Home

  
  I wrote your code into the custom css, which still not solved the problem.
  Any other ideas to solve this?

  September 24, 2014 at 10:52 am #114036
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  The issue is being caused by this in your custom css:

  div.rev_slider_wrapper {
  z-index: 24 !important;
  }
  

  – Kyle

  November 25, 2014 at 1:52 pm #130901
  Cablewaves

  Member

  Post count: 15

  Hi Kyle,

  the code snippet you are pointing out is the same that Mohammad provided as a solution further up in this thread. Do you have any solution for this problem yet?

  Thanks

  November 25, 2014 at 3:54 pm #130983
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Which theme are you using? Do you have a link I can check?

  Mohammad’s solution was a fix for Flexform, however it’s the cause in Neighborhood

  – Kyle

  November 25, 2014 at 8:25 pm #131086
  Cablewaves

  Member

  Post count: 15

  Thanks,

  I didn’t notice that it was for Neighborhood.
  I’m using Flexform, and it appears that the problem is both in Safari and Firefox.

  Forsiden

  There’s one error in the browser console (see attachment).

  Attachments:

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  November 26, 2014 at 8:31 am #131209
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Your site doesn’t seem to have any submenus?

  – Kyle

  November 26, 2014 at 8:34 am #131210
  Cablewaves

  Member

  Post count: 15

  That’s correct.

  November 26, 2014 at 8:38 am #131213
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Then what’s your issue? This topic is about the submenu dropdowns disappearing

  – Kyle

  November 26, 2014 at 9:05 am #131236
  Cablewaves

  Member

  Post count: 15

  Sorry, I just browsed by topic.
  My problem, however is that the menu disappears all the time as showed in the attachment.

  Attachments:

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  November 26, 2014 at 9:07 am #131238
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Not the case for me? (see screenshot)

  – Kyle

  Attachments:

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  November 26, 2014 at 9:21 am #131250
  Cablewaves

  Member

  Post count: 15

  If you browse between the pages, it happens quite often. This goes for Safari and Firefox. Have’nt tested on other browsers.

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  Posted in: Flexform