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  Posted in: Cardinal
• July 13, 2014 at 1:51 pm #90595
  kermit73

  Member

  Post count: 31

  Hi there,

  every time I add a heading tag (h1, h2 etc.) within the text box it automatically adds a ” ” before it, which causes an unwanted space on the site.

  Is this intended or an issue?

  Thanks!

  July 14, 2014 at 8:37 am #90692
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  We don’t get this issue on our installations, it must be something specific to your setup. Please could you try deactivating any plugins and let me know if that fixes the issue?

  Also, could you try switch to twentyfourteen and see if the issue still happens, it is likely a WordPress issue not a theme issue.

  – Kyle

  July 19, 2014 at 12:40 pm #92801
  kermit73

  Member

  Post count: 31

  Hi Kyle,

  I’ve deactivated all plugins but the issue is still there. I’ve also switched to twentyfourteen, but it does not happen there.

  Another thing that happens sometimes is, that when I do changes to a site and save them, the sections (or paragraphs) within text elements on this site are totally deleted.

  Hope you have another idea!

  BR
  Maike

  July 20, 2014 at 12:21 am #92868
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi Maike,

  Can you show me a link to where this is occurring so that I can check?

  Where are you making the changes, when they are deleted? Not seen this here…

  – Ed

  July 20, 2014 at 5:04 am #92882
  kermit73

  Member

  Post count: 31

  This reply has been marked as private.
  July 21, 2014 at 6:26 pm #93342
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Didn’t manage to reproduce your error. In the example you provided I added a H1 field inside the text block and he didn’t add any nbsp;

  Check this screenshot where you can also see the code inspector
  https://www.dropbox.com/s/4qgn6e54h1wd3iy/h1_issue.png

  This change was only for a minute, I revert to the prior state.

  Can you send us a screenshot where you are seeing the nbsp; ?

  Thanks.

  – Rui

  July 21, 2014 at 6:44 pm #93356
  kermit73

  Member

  Post count: 31

  This reply has been marked as private.
  July 22, 2014 at 10:01 am #93590
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Managed to replicate the issue, that is odd. However it’s more than likely a wordpress issue not the theme. Will check this with the developer

  – Kyle

  July 22, 2014 at 6:10 pm #93815
  kermit73

  Member

  Post count: 31

  This reply has been marked as private.
  July 22, 2014 at 6:13 pm #93816
  kermit73

  Member

  Post count: 31

  This reply has been marked as private.
  July 22, 2014 at 6:43 pm #93825
  kermit73

  Member

  Post count: 31

  just to let you know – translated it back.

  July 23, 2014 at 7:33 am #93939
  foliocre

  Member

  Post count: 15

  Hi There,

  I am having an issue when I am typing into the text input fields.

  When I type and put in the paragraph styles etc and hit save everything is fine. If I then decide to then edit that field again that is fine. However, if I then hit publish and go to the page on the front end it adds in spacing above the text, every time. I then check that text field again it adds in   at the top of the field. It does this in every field on the whole site and this only started yesterday. This makes it virtually impossible to align anything as the spacing is always out.

  It does not seem to do it in classic mode but only in the swift builder text field.

  Any help would be greatly appreciated.

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  July 23, 2014 at 9:37 am #93983
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  We are currently dealing with the same issue on another topic, I will merge this topic with the other one to make it easier for us to support the both of you.

  – Kyle

  July 23, 2014 at 11:23 am #94013
  foliocre

  Member

  Post count: 15

  Thanks Kyle I really look forward to seeing your ideas as I am at a complete loss of what to do next.

  Thanks again for looking into it.

  July 23, 2014 at 1:59 pm #94090
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  We’re looking into this – thanks guys.

  – Ed

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  Posted in: Cardinal