New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Can't customize colors on Neighborhood Theme

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Neighborhood
  • July 4, 2014 at 7:11 pm #88201
    Tasty-Eyewear
    Member
    Post count: 25

    Hi, I’ve a little problem with my Neighborhood Theme.

    When I’m in the WordPress Menu, I click on the Color Customizer button, in the top of the page.
    So I access to the Customization Page, but if I click on the categories, nothing happens, absolutely nothing!

    I can’t do anything, the links seems dead, I don’t understand!

    I put a screenshot to let you see what I’m talking about.
    If I click on a link, nothing changes.

    Hope you can help me, thanks.

    July 6, 2014 at 7:14 pm #88400
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Make sure that you are using latest verion 1.8 of theme.

    Thanks

    July 8, 2014 at 4:01 pm #89106
    Tasty-Eyewear
    Member
    Post count: 25

    Thanks, I’ll try this and keep you informed.

    July 9, 2014 at 9:40 am #89318
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

    – Kyle

    July 9, 2014 at 11:35 am #89397
    Tasty-Eyewear
    Member
    Post count: 25

    Hi, yes I use the 1.80 version of Neighborhood.

    I tried to disabling all my plugins, but this doesn’t solve anything..

    Another idea to explore ?

    Thanks.

    July 9, 2014 at 11:43 am #89407
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please could you provide me with a login so I can check the issue?

    – Kyle

    July 9, 2014 at 12:16 pm #89433
    Tasty-Eyewear
    Member
    Post count: 25
    This reply has been marked as private.
    July 9, 2014 at 12:28 pm #89444
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That link does not work for me? Please check

    – Kyle

    July 9, 2014 at 12:58 pm #89460
    Tasty-Eyewear
    Member
    Post count: 25
    This reply has been marked as private.
    July 9, 2014 at 1:10 pm #89464
    Tasty-Eyewear
    Member
    Post count: 25

    I also want to remove the nav menus in the search result page, but I don’t see how to do it, can you advise me please?

    I point them in the attached screenshot.

    Thanks for your help.

    July 9, 2014 at 4:01 pm #89564
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Looks like something is wrong with your WordPress install, CSS is missing – can you re-install?

    As for the search results page, you can set the search results sidebar config in Theme Options > Archive/Category Options

    – Ed

    July 9, 2014 at 4:25 pm #89570
    Tasty-Eyewear
    Member
    Post count: 25

    Thanks for the sidebar tip, I was confused by my customize page problem ! lol

    I’ll try to re-install WordPress files and keep you informed.

    July 9, 2014 at 4:46 pm #89573
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok thanks

    – Kyle

    July 16, 2014 at 12:05 pm #91678
    Tasty-Eyewear
    Member
    Post count: 25

    Hi, I did the last WordPress upadate and everything is back to normal!

    My first installation must be bad somewhere..

    Thanks a lot for all your helpful and fast replies, have a nice day.

    And hope not to see you again too quickly. 😉

    July 16, 2014 at 12:10 pm #91682
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem 🙂 Glad you managed to get it sorted

    – Kyle

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    Posted in: Neighborhood
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