New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Stars not showing in reviews tab

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    Posted in: Neighborhood
  • July 2, 2014 at 9:41 am #87433
    Nigeltjuh
    Member
    Post count: 51

    I cant see any stars in the reviews tab.

    When entering a review the review stars wont show.

    Cant seem to get the stars showing. You can click m but i cant see m.
    do i need 2 add something 2 woocommerce.css??

    Grtz Nigel

    July 2, 2014 at 11:35 am #87466
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’m getting a forbidden error when trying to log in, please can you check?

    – Kyle

    July 2, 2014 at 11:39 am #87467
    Nigeltjuh
    Member
    Post count: 51

    that’s because you tryed to login as Admin. Wordfence blocked you for life ^^.
    Ill get you out.

    Its not the backend turning up wrong.. its the front end. Look @ pic.

    @single productpage you have a review tab.. THAT tab doesnt show the stars

    btw your out of the permanent block @this time

    July 2, 2014 at 11:41 am #87470
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes, but I can’t see the review form without being logged in. Please create me a user

    – Kyle

    July 2, 2014 at 11:43 am #87471
    Nigeltjuh
    Member
    Post count: 51
    This reply has been marked as private.
    July 2, 2014 at 11:50 am #87475
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Looks like you’re on an old version of WooCommerce, please could you update to the latest version

    – Kyle

    July 2, 2014 at 11:59 am #87477
    Nigeltjuh
    Member
    Post count: 51

    Done!,
    Deleted cookie’s

    still same problem.. Now even my frontpage is broken….. al the product pics are missing…..

    Isnt the Woocommerce folder updated everytime swift brings out a new version??
    My woocommerce in main folder is updated everytime… the one in the neighborhood theme’s folder apperntly not…

    July 2, 2014 at 1:22 pm #87497
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please change my role to admin so I can look into this issue

    – Kyle

    July 2, 2014 at 1:26 pm #87500
    Nigeltjuh
    Member
    Post count: 51

    Anywayz…

    1st i rolled my back up and replaced the folder back to its original folder mock-up. ( standard folder as in update)
    2nd i looked up what the css was for the reviews tab….
    3rd turns out that woocommerce stripped the image folder..
    4th i downloaded the “old version” of woocommerce and placed all images from the folder assets/images in to the plugin/woocommerce folder. (you only need the images called star.png for this case) just 2 make sure any kind of none appearing images are back in.

    presto-> stars are back in.

    turns out. the feedback module is reffering to an image that simply isnt there..
    Maybe a head up for you guys?? make your own in the themes folder???

    anywayz thnx for the time

    July 2, 2014 at 1:30 pm #87504
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! glad you managed to sort it. We will look into it

    – Kyle

    July 2, 2014 at 1:31 pm #87506
    Nigeltjuh
    Member
    Post count: 51

    thnx for the support kyle.

    July 2, 2014 at 1:36 pm #87509
    Nigeltjuh
    Member
    Post count: 51

    for you guys:

    this is in the woocommerce.css: {width:80px;height:16px;position:relative;float:left;background:url(../images/star.png)

    here it says it uses : (../images/star.png)

    it isnt there in the woocommerce/assets/images folder.

    just uploaded the “old” images folder and its sorted it needs to be a 16×16 px image.

    July 2, 2014 at 1:39 pm #87510
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks, will check that now

    – Kyle

    April 21, 2015 at 9:52 am #166791
    kotrynabass
    Member
    Post count: 6

    hey! I’m having the same issue, my reviews don’t look alright as it displays numbers instead of starts, also for some reason the thumbnails in the footer look really big.

    Attachments:
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    April 21, 2015 at 9:57 am #166795
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you updated to the latest theme version?

    – Kyle

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