New Landing How can we help? Themeforest Theme Support Neighborhood Filter Options – Shop

Viewing 15 posts - 1 through 15 (of 15 total)
  • #87267
    Ilya
    Member
    Post count: 122

    Hey! Cannot understand why my filters on shop stopped to work. When i choose category filter doesnt show up. Even in menu “Active Filter” in widget. And i can see all my categories but when i click on 1 of them. it show up same list. How correct that option have to work?

    #87286
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you set up your attributes for your products?

    – Kyle

    #87292
    Ilya
    Member
    Post count: 122

    Hey Kyle! Yes for sure. Before i even have seen that green button. Which means “Selected Navigation Filter” 🙂 Have any ideas?

    #87293
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please provide me with a link and login so I can check it out for you

    – Kyle

    #87294
    Ilya
    Member
    Post count: 122
    This reply has been marked as private.
    #87295
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please deactivate all of your plugins apart from WooCommerce and let me know if that fixes the issue

    – Kyle

    #87296
    Ilya
    Member
    Post count: 122
    This reply has been marked as private.
    #87300
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please check that you have AJAX enabled on your server

    – Kyle

    #87302
    Ilya
    Member
    Post count: 122
    This reply has been marked as private.
    #87303
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you done anything since it was working?

    – Kyle

    #87448
    Ilya
    Member
    Post count: 122
    This reply has been marked as private.
    #87451
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I will forward this to the developer to see if he can figure out what’s causing the issue.

    Thank you for your patience

    – Kyle

    #87454
    Ilya
    Member
    Post count: 122
    This reply has been marked as private.
    #87472
    Ilya
    Member
    Post count: 122

    i think solutions is DONT USE Russian Label names of Attributes

    for example /?filter_категория – NOT WORKING
    but if you put /?filter_categoryy – WORKS FINE

    #87679
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes, That is cause to issue. I am glad that you found the cause to issue.
    Thanks

Viewing 15 posts - 1 through 15 (of 15 total)

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