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  Posted in: Dante
• June 24, 2014 at 10:46 am #85057
  Keith

  Member

  Post count: 21

  Hi

  I am a new wp user as well as a new dante customer so be easy…

  I cannot find in knowledgebase
  On own mac not yet public url unfortunately
  wp latest 3.9.1
  dante:latest

  When trying to edit a Text Block and click menu icon > Shortcodes I get

  Forbidden
  You don’t have permission to access /my-domain-name/wp-content/themes/dante/swift-framework/sf-shortcodes/interface.php on this server.

  I have set permissions to read/write for all and can actually read/write named file
  (what user is being used by program here -is it _www or me?)

  This then leads me to next question of
  How can I find shortcodes for adding Countdowns to a page?

  Cheers
  Keith

  June 24, 2014 at 12:02 pm #85119
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  You need to edit the permissions on the interface.php file to 644

  – Kyle

  June 24, 2014 at 1:09 pm #85167
  Keith

  Member

  Post count: 21

  Hi
  I am on an a Mac (as I said)

  I have tried setting read/write (which I believe for files IS 644) using Get Info but no luck (as I said)

  I have trawled internet and there seems to be a difference between setting rrights and owner of file using ACL on mac?

  tried this I found and still no good —

  —
  In order to retain full ownership of the files and directories but give access to Apache, one wants to use the ACL feature built into Mac OS X.

  sudo chmod -R +a ‘_www allow read,write,delete,add_file,add_subdirectory,file_inherit,directory_inherit’ <dir>

  —
  the dante folder and below are now set to custom in get Info

  I have not been using Mac for long so unsure how to set permissions
  Only seems to be your website with an issue?

  Can you please give me step by step sudo/other instructions on whjat needs setting for this to work – otherwise Theme is no use to me

  I am using MAMP on Mac for Apache mysql and php if that helps

  Thanks
  keith

  June 24, 2014 at 1:14 pm #85172
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Not sure about permissions on local files, I will forward this to the developer to see if he knows what’s causing the problem

  – Kyle

  June 24, 2014 at 2:45 pm #85232
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi Keith,

  I think this may be due to a htaccess issue. Please check that there isn’t any “Deny” statements that would cause WordPress not be able to access that file.

  – Ed

  June 24, 2014 at 4:06 pm #85297
  Keith

  Member

  Post count: 21

  I dont think so because there is just the default in .htaccess
  viz

  # BEGIN WordPress
  <IfModule mod_rewrite.c>
  RewriteEngine On
  # RewriteBase /
  RewriteBase /myFolder/
  RewriteRule ^index\.php$ – [L]
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule . /myFolder/index.php [L]
  </IfModule>

  # END WordPress

  where myFolder is the name of my website locally

  June 24, 2014 at 4:07 pm #85298
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Have you checked for any htaccess in /wp-admin ?

  – Ed

  June 24, 2014 at 4:11 pm #85301
  Keith

  Member

  Post count: 21

  Hi

  No I hadn’t but just looked in wp-content and found one (must be default?? – I’m new to WP)

  contains

  <Files *.php>
  deny from all
  </Files>

  May be the issue then? 🙂

  Cheers
  Keith

  June 24, 2014 at 4:14 pm #85303
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  That’s it! 🙂

  – Ed

  June 24, 2014 at 4:18 pm #85305
  Keith

  Member

  Post count: 21

  Yes it was 🙂

  Just tested and now I also have a CountDown added!!

  Very well done – Brill support
  Thanks very much

  Keith

  June 24, 2014 at 4:31 pm #85321
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Great, glad I could help 🙂

  – Ed

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  Posted in: Dante