New Landing › How can we help? › Themeforest Theme Support › Dante › every portfolio item's slider is full width after 2.61 update

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    Posted in: Dante
  • June 18, 2014 at 7:59 pm #83588
    paintlikemad
    Member
    Post count: 5

    after updating to 2.61 of the dante theme, all my portfolio entries have changed from standard to full-width page sliders.

    but in the ‘portfolio meta’ tab for each item, under ‘main media display,’ it is still showing i have ‘standard’ selected. switching off to a different setting, updating, and then reverting didn’t seem to have any effect. deleting browser cache via both my browser and caching plugin did not remedy the problem either.

    site is http://www.waveformexpressionism.com

    please advise. thank you.

    -michael

    June 19, 2014 at 8:52 am #83703
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That link won’t load for me, please check back

    – Kyle

    June 19, 2014 at 4:10 pm #83853
    paintlikemad
    Member
    Post count: 5

    Kyle,

    Thanks for looking, and I sincerely appreciate the response in less than 24 hours. Great support!

    I’ve checked with my web host provider, and also had Facebook friends verify that the site was up and running. Please let me know if you can view it now.

    http://www.waveformexpressionism.com/portfolio/

    Issue is that I cannot change the portfolio item meta option to enable standard view. Regardless of setting I choose, each portfolio item page shows a full width slider. I have cleared cache and still have the problem. I tried switching off the slider in detail media options, updating, and reverting, and still had the problem. I tried making a new dummy/test portfolio entry, and still had the problem with a ‘fresh’ portfolio entry.

    Thank you.

    -Michael

    June 20, 2014 at 7:53 am #83930
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Are you using the page builder on the portfolio item?

    – Kyle

    June 20, 2014 at 2:40 pm #84170
    paintlikemad
    Member
    Post count: 5

    Kyle,

    I am using the page builder, but only for the two-image gallery and item description you see on a portfolio entry under the slider. The slider is set up in the ‘Detail Media Options’ tab, with ‘standard’ selected in the ‘portfolio meta: main detail options’ settings.

    The issue is that before the update to 2.61, my portfolio items looked like the Dante demo site ‘single: standard full’ example here: http://dante.swiftideas.net/portfolio/saap/

    After the update, my slider/portfolio navigation/share buttons go full width on the page, with the ‘standard’ setting still showing as applied. I want the slider, the portfolio navigation buttons, and the share buttons to stay within the confines of the site main content box/window like they do in the demo link above.

    -Michael

    June 20, 2014 at 3:54 pm #84197
    paintlikemad
    Member
    Post count: 5

    Kyle,

    After you mentioned the page builder, I was able to get a portfolio item how I wanted by using shortcodes in the classic editor. I’ve got some rebuilding ahead of me, but that works for now. I just find it strange that I had used the page builder before without incident. Thanks for the hint.

    -Michael

    June 21, 2014 at 3:50 pm #84278
    jfarr
    Member
    Post count: 32

    I am using the page builder as well and having the same problem on the new update.

    June 22, 2014 at 4:09 pm #84367
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Looks like an issue with the new update, I will forward this to the developer to hopefully get fixed for you

    – Kyle

    June 23, 2014 at 4:00 pm #84781
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for letting us know about this guys, just fixed it. Send me an email via: http://themeforest.net/user/swiftideas if you need the update sooner.

    – Ed

    July 2, 2014 at 1:57 am #87393
    Taffy
    Member
    Post count: 261

    Hi Ed,

    I need an immediate fix (update) for this issue too.

    Thanks,

    Mark

    July 2, 2014 at 1:59 am #87394
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Mark – drop me an email, got a link ready for you.

    – Ed

    July 24, 2014 at 4:53 pm #94507
    chanchogc
    Member
    Post count: 5

    Hi, I am having this issue as well. How can I fix it please!

    July 24, 2014 at 4:58 pm #94511
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Send me an email via: http://themeforest.net/user/swiftideas

    Hoping to send the update out later today/tomorrow.

    – Ed

    July 24, 2014 at 5:20 pm #94517
    chanchogc
    Member
    Post count: 5

    Done, I sent it already. Hope to get it soon.
    Thanks.

    July 24, 2014 at 6:58 pm #94532
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem, thanks

    – Kyle

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