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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › bugs list. please help to resolved.
- This topic has 14 replies, 3 voices, and was last updated 10 years by Swift Ideas – Ed.
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Posted in: Neighborhood
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June 17, 2014 at 3:52 am #82920
these are the issues i encountered. please assist to resolve. webiste: http://www.knohshop.com
flexslider issue
1. after selecting the last image gallery, the selection/variation will fail to work properly. if i choose a different variation, the imagery did not change, including “clear selection”, did not go back to default.2. why is that after i made a selection from the variation, the first image of the gallery is no longer clickable? its only after i clear the selection, i am able to do.
3. google chrome – page 2 of product search “Japan”, masonary got messed up. please see attached.
padding issue not yet resolved. when view in mobile, in landscape view, the padding is not padded fully for “Add to shopping bag”June 17, 2014 at 4:01 am #82926hi, i have one more issue.
video no longer show in product search masonry. please see attached.
June 18, 2014 at 10:01 am #83402Hi
Please could you provide me with a login so that I can get passed the maintenance page?
– Kyle
June 19, 2014 at 4:22 am #83624This reply has been marked as private.June 20, 2014 at 1:22 am #83897this is an update on issue #3 from the list above. image is not showing from the masonry search. please see attached.
the rest of issue 1 & 2 is still outstanding even after upgrade to 1.8. this also happen with rest of the browser like firefox.
June 21, 2014 at 2:47 am #84249view from chrome browser…
June 21, 2014 at 2:50 am #84251from the attachment above, there are issues, ie. the video output is missing resulting in big blank space below the product image, and one listing got chopped off.
June 23, 2014 at 9:44 am #84545I don’t see this page anywhere on your site?
– Kyle
June 24, 2014 at 9:36 am #85013hi, this is the link: http://www.knohshop.com/search/japan/
try it on google chrome.
June 24, 2014 at 9:40 am #85016hi, just pasting the above url does not have the effect of listing being chopped off. you have to manually type the search keyword “japan” on the search button.
June 25, 2014 at 12:51 am #85415Hi Tony,
1) What version of the theme are you using?
2) When you change the variation, this changes the first image in the gallery – this is WooCommerce functionality, not the theme.
3) I’ve got a feeling that this is due to the speed of your hosting – it’s incredibly slow! Can you try installing WP Super Cache to speed it up a little?
– Ed
June 25, 2014 at 6:00 am #854821. 1.8
2. installed the cache. google chrome and safari both have this issue. firefox is okay. also the video is missing in the masonry.June 25, 2014 at 6:35 pm #859911) Can you provide a link to a variable product, and steps to replicate.
3) Given that it seems your images are loading incredibly slowly, I’d recommend trying to set Theme Options > Archive/Category Options display type to something other than masonry.
– Ed
June 26, 2014 at 3:09 am #860781. please type the url: http://www.knohshop.com/product/wnw-canvas-bag/ & see attached for the steps.
2. i took the advice and the display look better anyway.June 26, 2014 at 4:48 pm #863911) Just fixed this – thanks for pointing it out, it will be in the next update. Send me an email via: http://themeforest.net/user/swiftideas if you need it sooner.
– Ed
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Posted in: Neighborhood
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