New Landing How can we help? Themeforest Theme Support Flexform Theme options look poor

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Flexform
  • #8162
    krejent
    Member
    Post count: 3

    Hi,
    I just have purchased the theme, but I think something went wrong – see attached pic. I think I dodn’t get “Broken theme and/or stylesheets missing” error, that is why I write here.

    #8248
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Try disabling your plugins one at a time and test after each disable to see which one did it – most likely it’s a plugin conflict.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    #8287
    krejent
    Member
    Post count: 3

    I do not have any other plugins that those you get from initial WP instalation – how come that would be a cause?

    #8301
    Ben – SUPPORT
    Member
    Post count: 690

    Something seems really wrong then, could you try a complete clean install?

    Thanks
    Ben

    #17472
    krejent
    Member
    Post count: 3

    Hi Ben,
    I have tried that twice already :/
    Any chance you have different idea?

    thanks
    Kamil

    #17704
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    We need to check the backend of your website, could you let me know your login details please?

    Thanks and cheers!

    #17734
    konkord91
    Member
    Post count: 17

    Hi,
    I have same problem 🙁

    Sorry, I found this topic by search.
    I have same problem with theme options but in Neighborhood.

    #17751
    konkord91
    Member
    Post count: 17
    This reply has been marked as private.
    #17753
    krejent
    Member
    Post count: 3

    well, I have switched to Avada for the time being, as I am running short of time, but if you will find the cause with konkord91 website, I will try to apply the solution at mine and get back to your theme maybe

    #17962
    konkord91
    Member
    Post count: 17

    No ideas?

    #18135
    konkord91
    Member
    Post count: 17

    Maybe the problem is in redux framework?
    When I pay for something, I want to be able to use it normally. For now, I can’t even change the logo and the rest is very difficult to use.
    Can u reply anything?

    #18412
    konkord91
    Member
    Post count: 17

    Thanks, for no responding 🙁
    My hosting PHP info:
    http://home.pl/files/phpinfo.php

    #18814
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, a little something about our forum:
    We work from oldest reply to latest reply, so if you keep your thread busy before we get to look at it, you will be pushed back at the end of our to-do list.

    Can you switch your login details on so we can check it out please? Thanks!

    #18838
    konkord91
    Member
    Post count: 17

    Sorry. I’m always impatient.
    You can log in now 🙂

    #19015
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @konkord91 – Can you try editing /includes/options/defaults.php line 13 from:

    define('Redux_OPTIONS_URL', site_url(str_replace($fslashed_abs, '', $fslashed_dir)));
    

    to

    define('Redux_OPTIONS_URL', get_template_directory_uri().'/includes/options/');
    

    – Ed

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