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  Posted in: Dante
• June 5, 2014 at 9:55 pm #80521
  virtualeyesNZ

  Member

  Post count: 6

  the mobile menu flashes on briefly and is then replaced with a black screen.
  this happens both on my site and testing with dante.swiftideas.net
  tested on windows mobile 8.0 and 8.1

  June 8, 2014 at 7:52 am #80863
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  What is your mobile model? Can you provide us a screenshot?

  Best Regards,
  Rui

  June 8, 2014 at 8:22 am #80865
  virtualeyesNZ

  Member

  Post count: 6

  phone is a nokia 1020.
  just noticed the menu on the side – shows just outside page area to the left in portrait mode.
  shows in landscape, but does not accept touch (just goes back to original page).

  June 10, 2014 at 8:35 am #81381
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Please confirm you are using the latest version of Dante?

  – Kyle

  June 10, 2014 at 9:33 am #81410
  virtualeyesNZ

  Member

  Post count: 6

  I’m sorry, are you telling me you can’t even keep your own demo theme updated. You can’t be serious. As stated in the 1st post – it has been tested on your demo site “dante.swiftideas.net” and my site with the same result. Yes my version is the latest 2.56

  As this is going nowhere can I assume your theme does support windows mobiles. Is there a work around, or another product that will give me a mobile menu that will work with your theme?

  grant

  June 10, 2014 at 9:37 am #81415
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Sorry, my mistake. I will forward this to the developer to see if he can help debug the issue

  – Kyle

  June 11, 2014 at 1:49 am #81624
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @virtualeyesNZ,

  We don’t currently have any Windows mobile devices to test, but I’m trying my best to sort out a test environment so that we can check this out!

  Thanks for bringing it to my attention.

  – Ed

  June 11, 2014 at 6:24 am #81649
  virtualeyesNZ

  Member

  Post count: 6

  cheers.

  have found it works on the old Windows phone OS 7.8 (2 versions back)

  June 12, 2014 at 9:39 am #81963
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You most welcome . It seems that issue resolved.
  Thanks 🙂
  With Best Regards
  Swift Ideas

  June 12, 2014 at 9:56 am #81977
  virtualeyesNZ

  Member

  Post count: 6

  Um, hang on, this issue is not resolved. I have only pointed out that the crappy mobile menu only works on out of date windows phones.

  It does not work on current windows phones.

  It does not work on the new windows OS due soon.

  Please leave this for the developer to sort out.

  June 12, 2014 at 2:33 pm #82037
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @virtualeyesNZ,

  Apologies for Mohammad’s confusion.

  I’ve spent hours trying to find/set up a way to test & debug Windows Mobile, but it seems nigh on impossible.

  I’ve got some ideas of a possible fix without the need for testing, let me set up a fixed build for you and I’ll send it over as soon as possible.

  – Ed

  June 12, 2014 at 2:46 pm #82040
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Please give this version (attached) a test and let me know!

  Thanks,

  – Ed

  June 15, 2014 at 1:30 am #82499
  virtualeyesNZ

  Member

  Post count: 6

  hey Ed

  great work on the menu – works perfect. pops up directly above page and works on all versions.

  can you please tell me what files changes, so I can copy them across to the child theme?

  ——-

  just one more thing… never thought to check because it is normally a given, BUT your theme does not scroll on windows mobile OS 8 or 8.1

  looked at topic http://support.swiftideas.net/forums/topic/windows-phone-8-wont-scroll/ and tried their updated javascript, but screwed up the menu.

  do you have a revision booked in to address this?

  grant

  June 16, 2014 at 5:38 pm #82846
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  The only changes were /style.css & /js/functions.js. After that, try changing line 86 to:

  if (isMobile && !jQuery.browser.msieMobile10 && !isIEMobile) {

  That should hopefully sort it!

  – Ed

  June 16, 2014 at 10:05 pm #82885
  virtualeyesNZ

  Member

  Post count: 6

  confirmed … you know what you are talking about <grin>

  both menu and scroll working perfectly in windows mobile version 8.1

  thanx heaps for you help

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  Posted in: Dante