New Landing › How can we help? › Themeforest Theme Support › Neighborhood › animation chart not display in firefox/internet explorer

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Neighborhood
  • June 4, 2014 at 1:06 pm #80122
    dcwi
    Member
    Post count: 20

    dear support team

    i’ve a problem with the charts. they only display in chrome. what could the problem be?

    http://cms.internamoebel.ch/ueber_uns/

    best wishes,
    reto

    June 5, 2014 at 9:00 am #80271
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme 1.73 and let me know your feedback.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 12, 2014 at 2:55 pm #82043
    dcwi
    Member
    Post count: 20

    Hi,
    Thanks for this hint. I made the update, but it still not working…
    I have no idea, why this charts not showing in Firefox/Internet Explorer.
    I can send you the login data, if you wish.
    Best Regards,
    Reto

    June 12, 2014 at 3:19 pm #82047
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    June 16, 2014 at 7:15 am #82543
    dcwi
    Member
    Post count: 20
    This reply has been marked as private.
    June 16, 2014 at 2:51 pm #82795
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme and let me know.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 17, 2014 at 7:19 am #82935
    dcwi
    Member
    Post count: 20

    Hi,

    Made the update to version 1.73, but still not working. I have no idea why.

    Best regards,
    Reto

    June 17, 2014 at 10:17 am #82990
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check. Please use code like this format:
    [chart percentage="100" size="170" barcolour="#ff0800" trackcolour="#FF8682" content="fa-money" align="center"]

    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 18, 2014 at 7:01 am #83306
    dcwi
    Member
    Post count: 20

    Hi,

    Just awesome! I haven’t seen this little mistake. Sometimes it is the little things that produce the big failures.

    Many thanks and best regards,
    Reto

    June 18, 2014 at 7:03 am #83307
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved .
    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Neighborhood
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