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    Posted in: Neighborhood
  • May 30, 2014 at 6:00 pm #79148
    bprotected
    Member
    Post count: 51

    I really love this theme, thank you for that.

    I bought the offical Woocommerce Extension “Quickview”. However it doesn’t work properly on my site.
    I contacted the Woocommerce support explaining the issue and they replied that it is almost 100% due to the theme.

    The problem is that it’s not showcasing the product image(s) or the quickview button and there is a horizontal scroll bar (see attachment).

    Can you please help me with this issue?

    To give you some context, this is the answer of Woocommerce:

    I am going to say that I am almost 100% certain the issue is caused by the theme that does not know how to properly display the extension or some other plugin or jQuery conflicting with a extension.

    With that been said I notice from the start that there is CSS from the theme conflicting with the extension:

    http://cld.wthms.co/qfLw
    If you copy and past the link the image does exist and is displaying. So something is braking it.
    * http://cld.wthms.co/XGco

    On my test system it displays like this:

    http://cld.wthms.co/65mr
    http://cld.wthms.co/PEh2

    June 1, 2014 at 3:37 pm #79329
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @bprotected,

    Can you provide a link to your site so that we can investigate this please? Which version of the theme are you using?

    Thanks,

    – Ed

    June 1, 2014 at 8:46 pm #79372
    bprotected
    Member
    Post count: 51

    Hi there,

    Sure, it is http://www.bruut.nl, I switched the quickview plugin off because it looks weird.

    I am currently using the theme 1.7, my programmer won’t update it shortly as it has a lot of custom code.

    Hopefully you can help me.

    June 2, 2014 at 1:45 pm #79546
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I’d need the plugin on to be able to assist, please let me know when you can enable it!

    – Ed

    June 2, 2014 at 1:48 pm #79547
    bprotected
    Member
    Post count: 51

    NOW!

    June 2, 2014 at 2:26 pm #79557
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looking now.

    – Ed

    June 2, 2014 at 2:42 pm #79561
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Are you able to update the /woocommerce/single-product.php to this – http://pastie.org/private/g89exzqtvnnhefckb9yew

    I think in earlier versions of the file that some code may have been missing for this.

    Else, if you could attach the plugin in a private reply I’ll happily test it out locally.

    – Ed

    June 2, 2014 at 2:49 pm #79566
    bprotected
    Member
    Post count: 51
    This reply has been marked as private.
    June 2, 2014 at 3:46 pm #79589
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Checking here, all seems to work fine, but have tweaked styling a little. What do you have the quick view button trigger setting set to?

    Send me an email via: http://themeforest.net/user/swiftideas and I’ll send over the revised theme zip.

    – Ed

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    Posted in: Neighborhood
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