New Landing How can we help? Themeforest Theme Support Neighborhood woocommerce category-widget not working properly

Viewing 12 posts - 1 through 12 (of 12 total)
  • #77512
    danielatak
    Member
    Post count: 52

    Hi

    I have selected the correct sidebar and added the woocommerce category widget.

    Unfortunately it shows the empty categories and dissapears, when i click to a child category.

    Is it a settings problem or an error?

    Thank you?

    #77803
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    If you provide specific page url so i can debug to fix the issue very soon .
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #77813
    danielatak
    Member
    Post count: 52
    This reply has been marked as private.
    #77816
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    #79793
    danielatak
    Member
    Post count: 52
    This reply has been marked as private.
    #80071
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I updated to latest version of woocommerce plugin to resolve the issue so please check and let me know your feedback.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #80113
    danielatak
    Member
    Post count: 52

    I see that, thank you.

    I have a question though: How do i set it up, so it only shows the level of the current category or chil-categories? Also, how do I make sure that it only shows categories with products in it?

    #80116
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not sure.Please check woocommerce category widget settings at Admin -> Appearance -> Woocommerce Sidebar.
    Thanks

    #80133
    danielatak
    Member
    Post count: 52

    But isn’t it a standard that it hides the empty categories? If so something is not working correctly!

    #80147
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to use this code at functions.php at end of file just before ?> tag:

    add_filter('woocommerce_product_categories_widget_args', 'woocommerce_show_empty_categories');
    function woocommerce_show_empty_categories($cat_args){
    	$cat_args['hide_empty']=0;
    	return $cat_args;
    }

    Hope that should help and let me know your feedback.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #80151
    danielatak
    Member
    Post count: 52

    Unfortunately that didn’t do the trick ๐Ÿ™

    Do you have any other neat tricks to test?

    #80161
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please ask at woocommerce support http://www.woothemes.com/support/ about this issue.
    Thanks

Viewing 12 posts - 1 through 12 (of 12 total)

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