New Landing How can we help? Themeforest Theme Support Neighborhood Incompatibility with Woocommerce points and rewards" extension

Viewing 4 posts - 1 through 4 (of 4 total)
  • #76240
    lobbybros
    Member
    Post count: 52

    Hello,

    We are building our site using Neighborhood and have purchased the Woocommerce Points and Rewards extension from Woothemes.
    After having activatedit we noticed that when applying the points discount in the cart, an error occurs. I have attached two screenshots, one in the cart and one in the checkout.
    We have already contacted Woothemes about this, who suggested we try using Twenty Twelve to see if the problem is theme-related and in doing so realized that the issue only occurs in Neighborhood.
    At this point Woothemes said there is nothing they can do and that we should contact the theme author.

    Is there anything we can do to fix this issue?

    Thks and kind regards
    Claudia

    #76336
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please open to edit wp-config.php at wordpress root installation directory .
    find this code define( 'WP_DEBUG', true ); and change to define( 'WP_DEBUG', false );
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #76349
    lobbybros
    Member
    Post count: 52

    Thanks for yr speedy reply!!!

    #76395
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You welcome .
    With Best Regards
    Swift Ideas

Viewing 4 posts - 1 through 4 (of 4 total)

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