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  Posted in: Neighborhood
• May 13, 2014 at 4:44 am #74358
  chaismeyer

  Member

  Post count: 9

  I’m getting the following message at the top of my admin screen even though the plugin IS currently active and working: “The following recommended plugin is currently inactive: WooCommerce.” When I click the “Activate installed plugin” link (even though the plugin is already installed), the message does not go away and nothing happens.

  I just upgraded WordPress to Version 3.9.1, the Neighborhood Theme to Version 1.71 & WooCommerce to Version 2.1.8 and now I’m having issues with the above mentioned problem and my variations not saving after I ‘Update’ a product. All of these are properly activated.

  The first time I save a product with specific variations, everything works great. When I jump back into that product and edit anything (and update the product again), all of my selected variations disappear and I have to re-save them again…and this process repeats every time I have a change that needs made inside of a product.

  My website address is ’24hrtees.net’

  Thoughts?

  Thanks,
  Chais

  May 13, 2014 at 8:12 am #74421
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi,

  could you remove the plugin completely, download it again from their website and upload it via FTP to the wp-content > plugins folder?

  May 19, 2014 at 9:37 pm #76088
  chaismeyer

  Member

  Post count: 9

  Hey there Melanie,

  I downloaded the latest version of woocommerce and uploaded it via SFTP after deleting the old plugin from the wp-content>plugins folder…unfortunately, this did not fix the problem.

  I also deactivated all other plugins and no luck, I’m still getting the message.

  Where do we go from here?
  I’m unable to add new products without duplicating a lot of work because of this issue.

  Thanks,
  Chais

  May 20, 2014 at 1:41 pm #76257
  Melanie – SUPPORT

  Member

  Post count: 11032

  Can you let us know your wp-admin login details in a private reply?

  May 20, 2014 at 4:36 pm #76344
  chaismeyer

  Member

  Post count: 9

  This reply has been marked as private.
  May 23, 2014 at 10:19 am #77059
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have resolved the issue so please check and let me know .
  Thanks

  May 23, 2014 at 2:58 pm #77159
  chaismeyer

  Member

  Post count: 9

  I just logged in and looked and I still see the error.
  

  Thoughts?

  May 23, 2014 at 3:14 pm #77165
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please click on dismiss this notice . It will not effect any more .
  Thanks

  May 23, 2014 at 10:54 pm #77246
  chaismeyer

  Member

  Post count: 9

  ok, thanks.

  May 24, 2014 at 6:11 am #77254
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You most welcome . I’m glad that issue resolved .
  Thanks 🙂
  With Best Regards
  Swift Ideas

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  Posted in: Neighborhood