New Landing How can we help? Themeforest Theme Support Dante Product page layout and reviews

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Dante
  • #73233
    stella
    Member
    Post count: 5

    Hi, I have some problems with the product page layout and review option.
    The page is:
    http://www.idealdeal.com.au/shop/hotdeals/iron-ball/
    Wordpress 3.9
    Dante 2.54

    When I press “Feedback” the pop-up box comes up but there is no fields to type in a review or rate the product.
    Also I removed the sidebar from the product page but it looks like there is still the space left to the left. The product page isn’t using full width.
    I hope there is a cure!
    Thank you.

    #73439
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach some marked screenshots so i can check and resolve the issue easily.
    Thanks

    #73596
    stella
    Member
    Post count: 5

    Sure.

    1. First screenshot:
    Review feature doesn’t work. That’s the message I get when I click on “Leave feedback”

    2. Second screenshot.
    As you can see there is an empty space left to the image. It used to be a sidebar but then I removed it and now the page doesn’t use the full width.

    Thank you.

    #73762
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) you ned to add your content here in Theme Options > WooCommerce Options

    2) You need to make sure that you have set no sidebars on the product

    – Kyle

    #73857
    stella
    Member
    Post count: 5

    Thanks for you promt reply but unfortunately it didn’t help.

    1. I switched off both “WooCommerce Sidebar Config” and “Default Product Sidebar Config” to “No sidebars” but the layout remained the same as on the picture.

    2. Perhaps I was thinking about a different feature – Reviews, not Feedback. I would like to have reviews and stars appear like in the demo – http://themeforest.net/item/dante-responsive-multipurpose-wordpress-theme/full_screen_preview/6175269 (next to the price) And I couldn’t find settings for that.

    Thank you for you time.

    #73908
    stella
    Member
    Post count: 5

    It’s all sorted. Thank you.

    #73922
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved . Thanks Kyle 🙂
    With Best Regards
    Swift Ideas

Viewing 7 posts - 1 through 7 (of 7 total)

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