New Landing How can we help? Themeforest Theme Support Neighborhood footprint 100 mb problem

Viewing 15 posts - 1 through 15 (of 15 total)
  • #72336
    axxion
    Member
    Post count: 103

    hi

    my site footprint showin 108 mb and this is very huge, i check all plugin but i think this problem source theme. what prefer me for this problem?

    thanks

    #72337
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    #72338
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    #72347
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    #72474
    axxion
    Member
    Post count: 103

    any uptade?

    #72528
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    #72783
    axxion
    Member
    Post count: 103

    im already waiting.
    if you need any report for investigation pls say to me.

    thanks

    #72818
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    #73147
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @axxion,

    As per our support policy, we work on the oldest topic first – each reply you added took your topic back.

    Can you please provide a login to your site, and I’ll take a look at what is causing the memory usage. I can’t see this being an issue with the theme though, it’s likely a plugin.

    Thanks,

    – Ed

    #73220
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    #73221
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes, private reply is safe.

    – Ed

    #73222
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    #73833
    axxion
    Member
    Post count: 103

    Hi
    any update?
    or solved?

    #73846
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies, I missed this – checking now.

    – Ed

    #73847
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    You have 20 plugins active – this will be the cause of the memory, not the theme. It looks like Revolution Slider is taking up most of it.

    Test without some plugins disabled, and see what you get.

    – Ed

Viewing 15 posts - 1 through 15 (of 15 total)

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