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  Posted in: Pinpoint
• April 24, 2014 at 3:15 pm #69755
  misterberndt

  Member

  Post count: 3

  Hey there, I know you were putting together a fix for the 3.9 problems. Just curious what the status was. I’ve had a hard time editing any of our files. Thanks!

  April 25, 2014 at 1:05 pm #69985
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Are you using version 1.61? Everything should be fixed now

  – Kyle

  April 25, 2014 at 5:50 pm #70057
  misterberndt

  Member

  Post count: 3

  This reply has been marked as private.
  April 27, 2014 at 3:19 am #70161
  liamcarl

  Member

  Post count: 1

  Hi I am also experiencing issues. Please see attached.

  I have updated both pinpoint and wp.

  Please advise.

  April 28, 2014 at 8:24 am #70290
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok let me forward this to the developer, hopefully he will be able to fix the problem

  – Kyle

  April 29, 2014 at 7:57 pm #70892
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @misterberndt,

  Just checking and I’m getting a jQuery error when swapping to the page builder, stopping it from loading. I’ve checked this hear and can’t replicate the issue. Can you try re-installing WordPress, as it seems something is missing!

  Thanks,

  – Ed

  May 3, 2014 at 11:30 am #71964
  misterberndt

  Member

  Post count: 3

  Hey there, I reinstalled WordPress, and reinstalled the theme, and I’m still getting the same error where I can’t use the Swift Page builder. Any thoughts on what might be happening?

  May 3, 2014 at 6:08 pm #71985
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi there,

  Found the issue: https://www.dropbox.com/s/iyhvow4gz04xywc/Screenshot%202014-05-03%2019.07.34.png

  Should be unchecked! 🙂

  – Ed

  May 4, 2014 at 6:45 pm #72033
  apsaauga

  Member

  Post count: 7

  I have the same issue and that “Disable the visual editor when writing” was not checked! Please help, cant edit my websites..

  May 5, 2014 at 11:53 pm #72345
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @apsaauga,

  Please make sure you have updated the latest version of the theme, and cleared your browser cache.

  If you’re still having issues, try disabling all plugins, as one of these may be the cause.

  – Ed

  May 6, 2014 at 7:28 pm #72764
  misterberndt

  Member

  Post count: 3

  That fixed it! Thank you very much for your help!

  May 6, 2014 at 8:13 pm #72776
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Glad I could help 🙂

  – Ed

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  Posted in: Pinpoint