New Landing How can we help? Themeforest Theme Support Dante Modal does not close

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Dante
  • #69579
    Gizan86
    Member
    Post count: 252

    Hi, on my homepage (www.freshfolds.nl) I have placed several modals. They work fine and when the button is pressed the modal shows up but when the X to close the modal is clicked on nothing happens.. How can I solve this? thanks!

    #69658
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please deactivate the unsquare plugin and let me know if it fixes the issue

    – Kyle

    #69689
    Gizan86
    Member
    Post count: 252

    I just deactivated it but I still have the same issue even with the usquare plugin deactivated..

    #69691
    Gizan86
    Member
    Post count: 252

    (ps. I am also happy to provide you temporary admin access if it helps)

    #69703
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Sure , We can investigate easily .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #69714
    Gizan86
    Member
    Post count: 252
    This reply has been marked as private.
    #69737
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please disble plugin one by one and check that issue fixed . Any plugin is conflicting it and disable cache plugin first to see effect .

    Thanks

    #69789
    Gizan86
    Member
    Post count: 252

    Ok, have done that. I noticed its because of this plugin:
    “Black Studio TinyMCE Widget”
    What should I do to fix the issue (I need them both to work)
    Thanks!

    #69792
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    What is the functionality of this plugin ?
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #69796
    Gizan86
    Member
    Post count: 252

    I use it to create my footer sections. (It gives me a rich text field just like a normal page does)

    #69832
    Gizan86
    Member
    Post count: 252

    I found out it’s not so much the “Black Studio TinyMCE Widget” but the modal which shows a formcraft form that causes the issue. Is this fixable?

    #70138
    goosh
    Member
    Post count: 2

    I’m having the same problem with formcraft…

    #70467
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact to plugin developer and let me know your feedback .
    Thanks

Viewing 13 posts - 1 through 13 (of 13 total)

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