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  Posted in: Neighborhood
• April 23, 2014 at 5:26 am #69280
  tt1011

  Member

  Post count: 67

  when a “Product Short Description” does not end with a <cr> <br> or other block level element, there is a layout issue on variable products (see screenshot). You can see the element is not cleared.

  April 23, 2014 at 9:52 am #69344
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please always provide page URL so i can give to you exact and fast solution .
  Thanks 🙂
  With Best Regards
  Swift Ideas

  April 23, 2014 at 1:28 pm #69428
  tt1011

  Member

  Post count: 67

  Hi Mohammad, can’t do that, please have a look by accessing your own demo and adding a short (three or four word) Product Short Description.

  this site is not public (yet).

  April 23, 2014 at 1:43 pm #69433
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Where did you add description ? I need some screenshot because i am not getting you clearly .

  Thanks

  April 23, 2014 at 1:45 pm #69434
  tt1011

  Member

  Post count: 67

  I said it three times: “Product Short Description” it’s a field on the product edit page. There is a screenshot, are you not seeing it?

  April 24, 2014 at 12:07 pm #69672
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  This issue does not happen for me, therefore it must be something specific to your install. We will need to see your link to investigate the issue.

  – Kyle

  April 24, 2014 at 5:08 pm #69800
  tt1011

  Member

  Post count: 67

  Hi Kyle. I will ask the client if the site can go live temporarily, so you can see what i am talking about. But first, if you are not seeing the issue, let me spend another few mins trying to fix it myself…

  April 24, 2014 at 5:16 pm #69802
  tt1011

  Member

  Post count: 67

  Oh I see what is going on, the client must have pasted text from their word pressor (or another site) into the product short description.

  The text in the WYSIWYG is simple:Cajita de 5 unidades (spanish)

  HOWEVER, looking at the HTML:
  <span class="Apple-style-span" style="color: #444444;">Cajita de 5 unidades</span>

  .. so, because what they pasted had a span, was why we were seeing the issue.

  span is not block level.

  The solution is simple, i will tell them to clear formatting or to type their short desc into that box.

  April 25, 2014 at 10:24 am #69922
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok cool, glad you solved the issue

  – Kyle

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  Posted in: Neighborhood