New Landing How can we help? Themeforest Theme Support Neighborhood Sidebar – Filter on attribute issue

Viewing 15 posts - 1 through 15 (of 15 total)
  • #65485
    LouisaMel
    Member
    Post count: 46

    Hello,

    I added 4 filters in a sidebar (sidebar 2, I also tried with the woocommerce sidebar).
    However the filters on one attribute (brand) + filter on price are not displayed eventhough there are products with price and the Brand attribute.

    Please check this page: http://vatelhome.com/dinnerware/tabletop/dinnerware-page/
    Please find enclosed screenshot + details on the configuration done.

    Thanks a lot for your help.

    Louisa

    #65514
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    WooCommerce widgets only work on woocommerce pages, this is not a woocommerce page.

    – Kyle

    #65610
    LouisaMel
    Member
    Post count: 46

    Hi Kyle,

    Thanks for the reply.
    Are the sidebars (one, two, etc) also woocommerce widgets ?

    How can I get Woocommerce pages then..?

    Thank you.

    #65612
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to use the woocommerce pages, so set your main shop page in WooCommerce > Products, this page should be blank when you create it. Your products will be added when you assign it as the shop page.

    The widgets will work on your shop page, products pages (if set) and category pages.

    – Kyle

    #65657
    LouisaMel
    Member
    Post count: 46

    Currently I don’t have woocommerce products etc.
    Please see enclosed the menu available.
    Is there a pluggin I must download in addition to the Neighborhood template?

    #65660
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can see that you do have WooCommerce installed?

    – Kyle

    #65694
    LouisaMel
    Member
    Post count: 46

    I had WooCommerce from the Neighborhood template. I did not download it separately.
    I don’t have any “WooCommerce product” or “WooCommerce page”. Please see in the screenshot enclosed the content of the WooCommerce menu.
    Thanks Kyle

    #65700
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You are confusing me.

    Are you using products on your website or not?

    In your first comment you said:

    However the filters on one attribute (brand) + filter on price are not displayed eventhough there are products with price and the Brand attribute.

    and now you are saying you don’t use products?

    – Kyle

    #65729
    LouisaMel
    Member
    Post count: 46

    Hi Kyle,
    Of course I use products on my website.
    You mentioned “WooCommerce” Products and “WooCommerce” Pages.
    I don’t see such links on my admin menu: I have only “Products” and “Pages” as you can see on my screenshots.
    My question is how can I add those “WooCommerce” Products/Pages in order to create a Shop page displaying my products and a sidebar (filtering on brands)…

    #65733
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You sent me a screenshot with woocommerce in your wordpress menu, the products are woocommerce products. Click the products button and add products, then in your WooCommerce settings under the products tab and assign your shop page as the shop.

    – Kyle

    #65736
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I have attached 2 screenshots to further explain what I mean

    – Kyle

    #65753
    LouisaMel
    Member
    Post count: 46

    Sorry Kyle, I also tried that, but still no sidebar displayed:

    http://vatelhome.com/shop-4/

    See attached the config done on the Shop Page (add sidebar two in Shop page)

    #65846
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    For the WooCommerce sidebar you need to go to Theme Options > WooCommerce options and chose the sidebar there.

    – Kyle

    #68255
    LouisaMel
    Member
    Post count: 46

    Hello,
    I resolved the issue:
    Themes options > woo commerce options > set woo commerce sidebar config = left and configure the sidebar # for sidebar right and/or left

    #68271
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved .
    Thanks 🙂
    With Best Regards
    Swift Ideas

Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register