ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Pinpoint
• April 5, 2014 at 9:56 pm #64734
  Anonymous

  Inactive

  I’m a newbie so apologies. I imported the demo content to help guide me in creating my site and I think I’ve made a mess of it somehow. Menu bar is not appearing properly and I seem to be missing menu content. Is there a way to start fresh? Can I uninstall the demo content or reload the theme since I haven’t made too many changes anyway? I’m using the Pinpoint Child Theme and the latest WordPress if that helps at all. Any help would be greatly appreciated.

  April 7, 2014 at 8:33 am #64826
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  You will have to remove all the content

  1. The long way – remove everything in wordpress backend
  2. The quick way (knowledge needed) – Go in PHP MyAdmin on your hosting, and delete all tables in your database
  3. Create a new database

  When you upload the demo content, go to Appearance > Menus and assign the main menu to the main menu position.

  – Kyle

  April 7, 2014 at 8:09 pm #65117
  Anonymous

  Inactive

  This reply has been marked as private.
  April 8, 2014 at 8:21 am #65201
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Remove the _MACOSX file from your file manager, this is automatically uploaded when you upload something from a Mac.

  1. Activate twentyfourteen
  2. Delete Pinpoint from your file manager, then refresh your themes page in wordpress admin to make sure it’s not there
  3. Upload the new theme and then activate

  It should not use your old version, if it does, try clearing your cache.

  – Kyle

  April 8, 2014 at 4:40 pm #65421
  Anonymous

  Inactive

  This reply has been marked as private.
  April 8, 2014 at 5:43 pm #65441
  Anonymous

  Inactive

  This reply has been marked as private.
  April 9, 2014 at 6:59 am #65499
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  I think you’re getting mixed up, the demo content is not part of the theme files, that it just the posts, pages etc from our demo. These are stored in the database, deleting the theme files will not delete the content on your website as they are a separate thing.

  If you need to start completely fresh then you will have to clear your database. Or set up a new wordpress install

  – Kyle

  April 9, 2014 at 8:53 pm #65792
  Anonymous

  Inactive

  This reply has been marked as private.
  April 10, 2014 at 8:28 am #65875
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No problem! 🙂

• Back to forum

  Posted in: Pinpoint