New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Font options aren't updating

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Pinpoint
  • April 1, 2014 at 4:56 pm #63353
    whistlerwater
    Member
    Post count: 5

    Hi,

    Trying to figure out why the fonts aren’t updating using the pintpoint theme options. Have tried both default fonts and google fonts.

    Home


    version 3.6.1

    Thanks!
    Danielle

    April 1, 2014 at 4:57 pm #63354
    whistlerwater
    Member
    Post count: 5
    This reply has been marked as private.
    April 2, 2014 at 4:32 pm #63859
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What font are you trying to change it to?

    – Kyle

    April 2, 2014 at 4:39 pm #63865
    whistlerwater
    Member
    Post count: 5

    Tried numerous ones. Last tried helvetica for standard or Raleway for google.

    Thanks!

    April 3, 2014 at 1:54 pm #64228
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure why this is happening, I will forward this to the developer.

    – Kyle

    April 9, 2014 at 9:20 pm #65796
    whistlerwater
    Member
    Post count: 5

    Any update on this?

    Thanks

    April 10, 2014 at 8:53 am #65887
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It is not happening on our installations, it is likely being caused by a plugin. Please try deactivating all of your plugins and let me know if it fixes the issue

    – Kyle

    May 16, 2014 at 9:31 pm #75652
    whistlerwater
    Member
    Post count: 5

    Hi, We tried deactivating everything and updating the fonts and still no change.

    Thanks

    May 16, 2014 at 11:06 pm #75657
    whistlerwater
    Member
    Post count: 5

    ok, i updated to the latest version which blanked out the entire site. When I reverted to the old child theme it seems to be working now.

    May 19, 2014 at 7:44 am #75757
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! 🙂

    – Kyle

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    Posted in: Pinpoint
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