ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Flexform
• March 31, 2014 at 1:02 pm #62787
  studio1103

  Member

  When I open a page for editing I can see the Swiftpage Builder but as soon as I save it, it disappears from the site and I can no longer use it. I tried the disabling visual editor and then re-enabling it with no luck. Any ideas why this may be?

  March 31, 2014 at 1:26 pm #62799
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please try to disable plugins one by one because any plugin cause to bug .

  Thanks 🙂
  With Best Regards
  Swift Ideas

  May 21, 2014 at 12:53 pm #76550
  Team DEXPERIO

  Member

  Post count: 5

  Same problem here. I disabled WPML and the editor button appears again.
  Best, Thomas

  May 21, 2014 at 1:11 pm #76562
  Melanie – SUPPORT

  Member

  Post count: 11032

  studio1103 can you also confirm that this is caused by WPML on your end?

  or any other plugin?

  May 21, 2014 at 3:44 pm #76601
  Tekguild

  Member

  Post count: 171

  I’m pretty sure that this is a known issue with WPML – they have updated versions available that should fix the issue.

  May 22, 2014 at 9:55 am #76746
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Yes you can check the status of WPML and the compatibility with wordpress 3.9 over at their website

  – Kyle

  May 29, 2014 at 4:10 pm #78767
  basoncia

  Member

  Post count: 28

  Hi, I have the same problem with latest version of WordPress, Theme e WPML 🙁

  May 29, 2014 at 4:26 pm #78775
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  It’s likely to be another plugin, please deactivate your plugins then activate one by one until you identify which plugin causes the issue

  – Kyle

  May 29, 2014 at 4:39 pm #78788
  basoncia

  Member

  Post count: 28

  I solved it by disabling WPML String Translation.

  May 29, 2014 at 4:47 pm #78794
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok great! 🙂

  June 4, 2014 at 7:34 pm #80194
  steezy

  Member

  Post count: 17

  Ughh… having the same problem but i don’t have WPML installed. The hunt begins…

  June 5, 2014 at 4:04 am #80223
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  @steezy – Please upgrade to latest version of theme 2.56 and let me know your feedback.

  Thanks

  June 10, 2014 at 4:12 pm #81572
  steezy

  Member

  Post count: 17

  @mohammad, updated theme, no change unfortunately.

  June 11, 2014 at 6:27 am #81650
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  @steezy-Please deactivate plugin one by one and check for issue. Any plugin may cause to this issue.
  Let me know your feedback.
  Thanks 🙂
  With Best Regards
  Swift Ideas

• Back to forum

  Posted in: Flexform