New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Related products not displaying properly

Viewing 13 posts - 1 through 13 (of 13 total)
  • Back to forum
    Posted in: Neighborhood
  • March 28, 2014 at 1:59 am #61898
    [email protected]
    Member
    Post count: 39

    Related products at the bottom of single product page is cut in half.
    I cant seem to fix it.

    Please help. Any ideas?

    Thank you!

    March 28, 2014 at 7:52 am #61925
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    As I do not get this on our demo, I will need to see your link so that I can investigate the issue

    – Kyle

    March 28, 2014 at 2:37 pm #62173
    [email protected]
    Member
    Post count: 39

    Hey Kyle,

    Thank you for responding so fast!

    Here is the page with the issue: http://sefem.com/shop/?product=joker-test

    And i need to mention that on new product pages that I make, its gone completely like here:
    http://sefem.com/shop/?product=test

    Any help would be appreciated,
    Thanks!

    March 28, 2014 at 2:46 pm #62176
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please confirm you are using the latest version of the theme and woocommerce?

    – Kyle

    March 28, 2014 at 2:51 pm #62178
    [email protected]
    Member
    Post count: 39

    I wasn’t, now I just applied the update which broke some mods (which i’ll fix) but it didn’t fix this particular issue.

    Mihai

    March 28, 2014 at 3:17 pm #62185
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’re not using woo shortcodes are you?

    – Kyle

    March 28, 2014 at 3:27 pm #62186
    [email protected]
    Member
    Post count: 39

    I don’t think so, I don’t remember changing anything related to that.

    If You’d like to take a look at the code, I can provide you with login credentials.
    Otherwise I’m open to any suggestions on how to fix!

    Thanks, sorry for the bother.

    March 28, 2014 at 3:29 pm #62187
    [email protected]
    Member
    Post count: 39

    No short codes, never used any short codes anywhere

    -Mihai

    March 28, 2014 at 4:25 pm #62211
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We do not get this on our installations, so it would be helpful if you could provide login information so that I can try and resolve the issue quicker.

    – Kyle

    March 28, 2014 at 4:48 pm #62221
    [email protected]
    Member
    Post count: 39
    This reply has been marked as private.
    March 30, 2014 at 10:00 pm #62501
    [email protected]
    Member
    Post count: 39

    any news ?

    March 31, 2014 at 5:01 am #62570
    [email protected]
    Member
    Post count: 39

    RESOLVED for the Related Products issue, it was my fault with some custom CSS.

    I posted about the other issue in a new thread.

    Thank you Kyle !

    March 31, 2014 at 9:10 am #62621
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem, glad you managed to solve it.

    – Kyle

  • Back to forum
    Posted in: Neighborhood
Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register