New Landing › How can we help? › Themeforest Theme Support › Dante › Update 2.5 – Big Problem

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    Posted in: Dante
  • March 21, 2014 at 9:13 am #59613
    myglassstudio
    Member
    Post count: 46

    I made the update from the last version to your latest 2.5 , and realise that when I ‘m logged in at the backend of the website the front end is a black and a white screen. (look the .jpg attachement).

    , but if i log out from the backend then , as a visitor everything is looks fine.

    March 21, 2014 at 9:22 am #59618
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please could you provide me the link and login details so that I can see if there are any errors showing up.

    – Kyle

    March 21, 2014 at 9:28 am #59620
    myglassstudio
    Member
    Post count: 46
    This reply has been marked as private.
    March 21, 2014 at 9:57 am #59631
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok not sure what’s causing this but one error is showing up, I will forward this to my colleague who may know what is causing this error.

    – Kyle

    March 21, 2014 at 10:55 am #59659
    myglassstudio
    Member
    Post count: 46

    Thank you Kyle for your fast answear, but do you have any news from your colleague? because after the update we cannot work at all.

    March 22, 2014 at 2:20 am #59817
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Checking this now.

    – Ed

    March 22, 2014 at 2:30 am #59818
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @myglassstudio,

    There was nothing wrong with the theme, the issue was you had entered:

    <style type="text/css">

    Into the top bar left text config, which broke the whole site. Please be careful in future 🙂

    – Ed

    March 27, 2014 at 10:19 am #61574
    myglassstudio
    Member
    Post count: 46

    Thank you Ed , for your fast answear!

    ok , I get the idea on how to solve the problem, but the interesting part in this issue is that the (<style type=”text/css”>) , I have it there more than two months! (it was the version 1.2 or version 1.5 I don’t remeber exactly) when for the first time I put it there and as you understand it plays fine with all of yours other updates, since now the 2.5 version, that crushes everything in my site.

    Anyway, thank you one more time for helping me solve my problem.

    March 27, 2014 at 10:34 am #61581
    myglassstudio
    Member
    Post count: 46

    – I will not open a new Topic I will continue to this one, because today morning I found 1 more issue after the update.

    The portfolio carousel inside a tab does not play.

    you can see this in my website:

    http://buffetize.com/?portfolio=modern-fingerfood-displays

    also I have created one new page (demo page) to test it again, and you can see the same result in tab2:

    http://buffetize.com/test-again/

    March 27, 2014 at 2:09 pm #61707
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css to fix porfolio issue
    .caroufredsel_wrapper{height:100% !important; width:100% !important}
    With Best Regards
    Swift Ideas

    March 28, 2014 at 9:57 am #61998
    myglassstudio
    Member
    Post count: 46

    Hello Mohammad,

    I used your custom css to fix this, but this causes me more trouble.
    (look the attachment mohammad-css.jpg)

    and

    as you can see in the following link: http://buffetize.com/test-again/ (and check the Tab 2), now every size of the images have been reduced.

    look the attachment no1.jpg and see how it was before.

    NOW,

    to help you, I will tell you again that if you go to my webpage,

    http://buffetize.com/?portfolio=modern-fingerfood-displays

    and click the “Related System” Tab , you will see what my real problem is…

    Inside the tab the portfolio carousel is very – very small, look the attachment no2.jpg

    this thing happened after I update to the latest version of Dante, how can we fix this?

    thank you.

    p.s. If you need more, you can check my login info I gave in this topic to KYLE – SUPPORT (myglassstudio MARCH 21, 2014 AT 9:28 AM #59620)

    March 28, 2014 at 10:29 am #62027
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove my all codes and try to update dante 2.51 .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    March 28, 2014 at 10:39 am #62040
    myglassstudio
    Member
    Post count: 46

    Hello again Mohammad,

    I have removed all your css codes and also I have already updated the version to 2.5.1 but the problem still exists.

    http://buffetize.com/?portfolio=modern-fingerfood-displays

    tab : related systems

    March 30, 2014 at 4:12 am #62356
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you very soon .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    April 4, 2014 at 12:01 pm #64538
    myglassstudio
    Member
    Post count: 46

    hello, Mohammad , any news from the developer for my problem?

    I have updated to your newest version V 2.5.2

    but the problem still remains…

    http://buffetize.com/?portfolio=modern-fingerfood-displays (TAB: related products)

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