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  Posted in: Dante
• March 19, 2014 at 1:15 pm #58975
  stainsbyte

  Member

  Post count: 10

  I have upgraded my Dante theme’d web site from 2.15 to 2.16. The theme purchased is registered with Envato.

  The upgrade broke my site in the following ways:
  – portfolio pages showed a default picture box at the top of the page
  – sidebar & footer widgets were lost & had to be reinstated
  – static home page setting was lost & had to be reset
  – menu setting for main and mobile was lost & had to be reset

  I have had to revert to 2.15, because I could not determine why the portfolio pages displayed wrongly – see image attached.

  Please advise
  1. why this has happened?
  2. how can you guarantee that this won’t happen again?

  I do not want to constantly support a web site I have built for someone else. They should be able to manage upgrades themselves.

  March 20, 2014 at 10:11 am #59256
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please take a backup of themes and share website URL with worpdress admin login detail so i can debug and fix the issues .

  Thanks

  March 24, 2014 at 12:15 pm #60258
  stainsbyte

  Member

  Post count: 10

  This reply has been marked as private.
  March 24, 2014 at 12:18 pm #60262
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I would like to suggest you upgrade latest dante theme 2.5 after let me know your feedback .
  Thanks

  March 25, 2014 at 2:48 am #60504
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please go to Admin -> Theme Options -> Portfolio Options -> Portfolio Page -> Here you can set lost page easily . I hope that it will help you out sure . You can also refer this http://dante.swiftideas.net/theme-options-general/theme-options-portfolio/ .

  Thanks 🙂
  With Best Regards
  Swift Ideas

  March 25, 2014 at 2:49 am #60505
  enensa

  Member

  Post count: 18

  Greetings Mohammad, maybe u can help…

  1) Envato WordPress Toolkit allowed me to install, but when activating I get the message that the “plugin file does not exist”

  2) Previous and Next Post in Same Taxonomy does not allow me to install, I get the message:

  object(WP_Error)#700 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(218) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } }
  Something went wrong with the plugin API.

  3) In Appearance > Editor, should I “Enable Editing”?

  Screenshots attached and link to staging site is below

  http://6cc.58b.myftpupload.com/

  Thanks in advance!

  March 25, 2014 at 6:34 am #60525
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Have you upgrade to latest dante 2.5 ? Let me know this first .
  1- Please download plugin at http://d.pr/f/GXmh and upload it via Admin -> Pluigns -> Add New -> Upload and activate .

  2- I have attached Envato WordPress Toolkit plugin

  3.-No you dont need to enable this any more .

  Thanks 🙂
  With Best Regards
  Swift Ideas

  March 25, 2014 at 7:58 am #60544
  stainsbyte

  Member

  Post count: 10

  Hi Mohammed,
  I have upgraded my test/training site to v2.51 (from v2.16), and I see there are marked differences in the way the options are presented for a Portfolio/Page/Post with the tabs for the meta options.

  We have just invested a considerable amount of effort and cost into training our client on how he can update his site, and I really don’t want to go back and rewrite the training manual and retrain our client. I fear it will create confusion for him, and I cannot charge him for the extra effort involved.

  I see v2.15 as being stable, so I will leave the live site at that for now and advise all concerned.

  Thank you for your assistance.
  Thea

  March 25, 2014 at 2:47 pm #60822
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  What is missing now ? How many sites do you have ? Please attach screenshots with marked text and show me difference .

  Thanks

  March 25, 2014 at 5:46 pm #60924
  enensa

  Member

  Post count: 18

  Thanks Mohammad. I did update to Dante 2.5 and those Plug-in installs you provided worked and are activated. Now upon uploading/importing demo content, screen goes white and gets stuck. Max file-size limit is 64MB, upload fttp limit with host is 28+. Demo content is only 2.8MB. Any idea why the trouble?

  March 26, 2014 at 11:51 am #61193
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please open to edit wp-config.php at wordpress root installation directory and put this code
  set_time_limit (600 );

  Thanks 🙂
  With Best Regards
  Swift Ideas

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  Posted in: Dante