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    Posted in: Dante
  • March 13, 2014 at 5:56 pm #57434
    goalzero
    Member
    Post count: 14

    When I click the Facebook share button at the bottom of a post it brings up the preview before I publish. The title it’s sharing is correct, but unfortunately it’s sharing the previous and next post’s title in the following text. It’s also displaying the post date, comment count, and categories before the text. Just having the post title and content would be preferable. Is there a way to edit this information?

    Here’s the page I’m referencing: http://www.goalzero.com/solarlife/2014/02/01/captured/

    Attaching a couple screenshots as well

    Thanks

    March 13, 2014 at 5:57 pm #57437
    goalzero
    Member
    Post count: 14
    This reply has been marked as private.
    March 13, 2014 at 7:22 pm #57452
    goalzero
    Member
    Post count: 14

    Another problem I’m having is while using the swift builder recent posts feature. None of the featured images are displaying in this feature. I’ve tried re-uploading the images etc. See pages below:

    http://www.goalzero.com/solarlife/ambassadors/chris-burkard/
    http://www.goalzero.com/solarlife/ambassadors/alex-honnold/
    http://www.goalzero.com/solarlife/ambassadors/mike-libecki/

    I’ve tried searching support articles for this issue but couldn’t find anything that’d solve it. Feel free to point me to something if you’ve already addressed it.

    Digging the theme other than these issues. Thanks for your help.

    March 14, 2014 at 10:19 am #57570
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate this plugin NGFB Open Graph+ . This plugin embed necessary meta tags for facebook and facebook will fetch correct information .

    Thanks
    With Best Regards
    Swift Ideas

    March 18, 2014 at 6:40 am #58384
    goalzero
    Member
    Post count: 14

    Hi Mohammed, thanks for the reply. I’ve tried the sharing feature with the NGFB plugin active and deactivated with the same results, when clicking the Facebook share button at the bottom of posts it’s displaying the names of other posts, the comment count, categories and post date before it displays the content.

    March 18, 2014 at 11:40 am #58521
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Where is the facebook share button at this page http://www.goalzero.com/solarlife/ambassadors/chris-burkard/ .

    Thanks
    With Best Regards
    Swift Ideas

    March 18, 2014 at 11:09 pm #58816
    goalzero
    Member
    Post count: 14

    I’m not having the facebook sharing issue with ambassador pages. We’re only using the sharing feature with posts.

    March 19, 2014 at 7:24 am #58835
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I made some changes so please try to check and share with another faccebook account .
    With Best Regards
    Swift Ideas

    March 20, 2014 at 4:47 pm #59510
    goalzero
    Member
    Post count: 14

    Now the sharing preview for the post is coming up with only the title, no excerpt:
    http://www.goalzero.com/solarlife/2014/03/20/deep-in-the-grand/
    Tried it with multiple facebook accounts.

    The problem is resolved with the initial link I sent you though (http://www.goalzero.com/solarlife/2014/02/01/captured/) so thanks for helping with that. If we can get the behavior acting consistent we can launch this site. Thanks again.

    March 20, 2014 at 5:07 pm #59522
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working fine now so please check . Let me know your feedback .
    Thanks
    With Best Regards
    Swift Ideas Themes

    March 20, 2014 at 5:19 pm #59532
    goalzero
    Member
    Post count: 14

    Great, thanks Mohammad. May I ask what caused the issue, for future reference?

    March 20, 2014 at 5:48 pm #59546
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It was due to permalink URL issue at single.php so i fixed it .
    Thanks
    With Best Regards
    Swift Ideas Themes

    April 2, 2014 at 9:26 am #63597
    kalu
    Member
    Post count: 26

    hi,
    i’m facing with the same problem!

    any help?

    April 2, 2014 at 9:58 am #63630
    kalu
    Member
    Post count: 26

    I have this problem with pages, post and portfolio.
    Even if I activated NGFB Open Graph+ nothing is changing…

    any suggest please?

    April 2, 2014 at 10:10 am #63637
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please explain your issue separately in detail with website URL so i can look into this .

    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Dante
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