New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Colour Scheme Option Issue

Viewing 15 posts - 1 through 15 (of 27 total)
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    Posted in: Neighborhood
  • March 12, 2014 at 6:45 pm #57066
    cinematir
    Member
    Post count: 13

    Hi,

    I am running WP 3.8.1 + woocommerce 2.1.5 with Neighborhood 1.65 and my website encounters a problem when I try to import a colour scheme. In the beginning everything works fine, I get the following message “Schema added. Check the colour scheme preview dropdown.” but I can’t see my new scheme in the dropdown list.

    My website is http://www.cinematir.fr. If you check it you will very probably find it under maintenance mode.

    Thank you for your help,

    B.

    March 13, 2014 at 3:32 pm #57351
    cinematir
    Member
    Post count: 13

    Up

    March 13, 2014 at 4:03 pm #57378
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Please share wordpress admin login detail and attach screenshots so i can fix your issue easily .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    March 13, 2014 at 4:15 pm #57385
    cinematir
    Member
    Post count: 13
    This reply has been marked as private.
    March 14, 2014 at 11:01 am #57584
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your admin login detail is not working so please confirm it and share .

    Thanks
    With Best Regards
    Swift Ideas

    March 14, 2014 at 11:19 am #57591
    cinematir
    Member
    Post count: 13
    This reply has been marked as private.
    March 14, 2014 at 11:47 am #57597
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes , I mean about login detail for WP Dashboard is not working .
    Thanks

    March 14, 2014 at 11:52 am #57600
    cinematir
    Member
    Post count: 13
    This reply has been marked as private.
    March 15, 2014 at 3:25 pm #57789
    fedehrc
    Member
    Post count: 4

    Hi, I have the same problem!

    March 17, 2014 at 3:54 pm #58179
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check that its working fine now .

    Thanks

    March 17, 2014 at 6:30 pm #58283
    cinematir
    Member
    Post count: 13

    Hi,

    I see that you added a a.csv file, but when I try to add another one, it doesn’t work. Could you please tell me how you did it and which browser you are using?

    Thanks

    March 18, 2014 at 12:32 pm #58564
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am using firefox browser and chrome both . Please attach your file that was tried to upload .

    Thanks

    March 19, 2014 at 12:04 am #58822
    cinematir
    Member
    Post count: 13

    Hi,

    Please find attached the .csv file. Can you tell me how you fix it so it will help me and the community in the future.

    Thanks,

    B

    March 19, 2014 at 6:48 am #58832
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please update to latest theme version to fix the issue . Hopefully it should work fine .
    Thanks
    With Best Regards
    Swift Ideas

    March 19, 2014 at 11:36 am #58941
    cinematir
    Member
    Post count: 13

    Hi Mohammad,

    I saw that you uploaded 2 new colour schemes, but none of them are the one I sent you above. They are simply copies of the first one. Can you upload the one called cinematir.csv? It is an important matter as far as the text in the footer is not readable.

    As for the update of the theme, I just updated it and it doesn’t change anything, still not working. Can you tell me how you fix it so it will help me and the community in the future.

    Thanks,

    B

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    Posted in: Neighborhood
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