ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• March 6, 2014 at 5:57 am #54722
  mick

  Member

  Post count: 16

  Hi, I’m getting started with Dante, everything has been smooth so far other than the Revo slider, when I install it I get the following error/s:

  Warning: simplexml_load_file(): I/O warning : failed to load external entity “/path/to/wordpress/wp-content/plugins/revslider/settings//slider_settings.xml” in /path/to/wordpress/wp-content/plugins/revslider/inc_php/framework/settings.class.php on line 673

  Settings (slider_settings) Error: Wrong xml file format: /path/to/wordpress/wp-content/plugins/revslider/settings//slider_settings.xml

  I’ve double checked that the file does exist. Any ideas what would be causing the issue?

  March 6, 2014 at 11:19 am #54915
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hey, on which version of the revolution slider are you?

  March 6, 2014 at 10:18 pm #55204
  mick

  Member

  Post count: 16

  4.2
  it does say :
  Hi! Please activate your copy of the Revolution Slider to receive automatic updates & get premium support.

  Current Version: 4.2
  Available Version: 4.2

  I cant activate as I dont know where the Purchase code is?

  March 6, 2014 at 10:25 pm #55206
  mick

  Member

  Post count: 16

  When I click new slide, I get this error along with the above error…

  View (slider) Error: Settings slider_params not found

  March 7, 2014 at 1:07 pm #55444
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  You can download the latest version here: http://support.swiftideas.net/forums/topic/revolution-slider-latest-version-2/

  – Kyle

• Back to forum

  Posted in: Dante