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  Posted in: Dante
• March 1, 2014 at 5:24 am #53101
  [email protected]

  Member

  Post count: 11

  Hi there,

  I’ve recently updated to Dante v2.16 I believe it is, and in one of my sites I can’t even view the page when I click “view page” in wordpress. It won’t load live either in any of my browsers.

  The page the comes out blank. All the other pages seem to be fine, I haven’t made any significant changes to the code except for the single.php edit which was a fix for the full width blog post error (which I’m assuming was fixed with this update).

  Any suggestions?

  March 3, 2014 at 9:26 am #53362
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi!
  This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

  Can you try deactivating all your plugins and see if that solves it?
  Could you tell me your website URL please? You can do so by typing it into a reply.

  If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
  Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

  Thanks and cheers!

  March 3, 2014 at 9:34 am #53365
  [email protected]

  Member

  Post count: 11

  This reply has been marked as private.
  March 4, 2014 at 7:46 am #53787
  Melanie – SUPPORT

  Member

  Post count: 11032

  Thank you!

  I cannot find the reason for this, I will ask another support staff!

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  Posted in: Dante