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  Posted in: Neighborhood
• February 20, 2014 at 9:34 am #50424
  miguelsoler

  Member

  Post count: 76

  He actualizado el plugin Revolution slider a la ultima versión, y tengo el problema que en el editor del Slide General Settings no se ve nada, como si estuviera transparente aunque tenga varias capas y la preview se ve deformada. pero lo curioso es que en la web se ve correctamente, aunque no puedo modificarlos porque no consigo ver lo que hago.
  He solicitado ayuda al desarrollador del plugin, pero me lo ha desestimado al no tener el codigo del producto, ya que venía con el tema Neighborhood.
  Al principio lo actualicé, pero al ver que no funcionaba, lo he desinstalado y lo he vuelto a instalar, pero el error persiste. ¿podrian ayudarme?

  Muchas gracias.

  February 24, 2014 at 12:11 pm #51270
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi,

  as noone of us speaks Spanish as far as I know and the forum language is English, please try to phrase your question in English.

  Ingles por favor, muchas gracias!

  February 24, 2014 at 7:11 pm #51364
  miguelsoler

  Member

  Post count: 76

  Hello Melanie, I’ll try to explain with my poor English and help from google traslator

  The Editor and preview the General Settings Slide unseen.

  I’ve updated the plugin Revolution slider to the latest version, and I have the problem that the Slide Editor General Settings not see anything. It is as if the editor was transparent although it has various layers and the preview looks deformed. But the curious thing is that at web display correctly, but can not change them because I can’t see what I do.
  I have requested assistance from the plugin developer, but It has been rejected because i didn’t have the code of the product, as it came to the Neighborhood…
  At first I upgraded the plugin, but seeing wasn’t working, I have it uninstalled and reinstalled, but the error persists. Can you help me?
  Thank you very much.

  February 26, 2014 at 9:36 am #51926
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi!
  I’d like to check the backend of your website, so to speed things up, could you let me know your login details via a private reply please?

  Thanks and cheers!

  February 27, 2014 at 11:34 am #52397
  miguelsoler

  Member

  Post count: 76

  This reply has been marked as private.
  February 28, 2014 at 1:20 pm #52911
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  We’d need a link as well 🙂

  Please first try updating to the latest version – http://support.swiftideas.net/forums/topic/revolution-slider-latest-version-2/

  – Ed

  March 5, 2014 at 6:44 am #54247
  miguelsoler

  Member

  Post count: 76

  Updated and ready!

  Thanks!!!

  March 5, 2014 at 11:04 am #54418
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Great! 🙂

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  Posted in: Neighborhood